Travel Consultant

ace; Dallas (TX); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health coverage for medical, dental, &

401(K) with company match

Tuition assistance

PTO & floating holidays

Parental leave

Wellness programs

Employee discounts

Job summary

AAA Travel Consultants in the United States seeks a Travel Consultant who loves travel and delivering memorable experiences. You will sell international and domestic travel packages, cruises, land itineraries, air, car and hotel, drawing on knowledge and personal trips.

You will build lasting relationships with members, tailor trips to their preferences, cross-sell enhancements, and participate in ongoing training through The Auto Club University.

Qualifications

• High school diploma required; college degree preferred.
• Pass background check and drug screening.
• Retail sales or banking or leisure travel background a plus.

Responsibilities

• Sells international and domestic travel packages including cruises and itineraries.
• Develops long-standing relationships with members and builds referrals.
• Cross-sell products such as travel-related cards and services.
• Provide accurate trip recommendations tailored to member expectations.
• Participate in training and travel trainee programs for growth.

Skills

Sales experience

Computer skills

Microsoft Office

Typing 30 WPM

Organization

Customer service

Education

High school diploma

College degree preferred

Tools

Multiple systems

Web browsers

Job description

Travel Consultant

Discovering the World- One Member at a Time!

A love of travel attracts many people to the field, but to succeed a Travel Consultant must be passionate about travel and the endless opportunities it brings to bridge history, cultures and cuisine. Successful Travel Consultants must have a strong sales drive, organizational skills with an eye for detail, ability to multi-task in a fast-paced environment, demonstrated proficiency in navigating computers and various programs; must possess good written and oral communication skills and the ability and interest to be in a continuous learning curve.

What does a AAA Travel Consultant do?

Sells international and domestic travel packages including cruises, land packages, travel itineraries, air, car, and hotel

Shares knowledge and expertise from personal experiences and/or education study trips

Develops long-standing relationships with our members and builds referral and repeat business

Makes appropriate recommendations to ensure the trip experience is more than expected and tailored to the member's expectations

Cross-sell relevant products to enhance the trip experience, such as AAA Member Rewards Credit Card, and identify theft referrals

For the right individual, this opportunity will be a career path for future leadership opportunities. As you progress you will be evaluated to determine proficiencies in sales, customer service, administrative, operations, up-selling, cross-selling and meeting goals. Successful completion of evaluations may result in continued growth opportunities to expand into leadership as a manager.

We offer extensive training to aid you in your career development through The Auto Club University

Regular recognition through various company programs and incentives for trips, cash and prizes

Company sponsored IATAN cards, providing exclusive travel consultant discounts

Love to travel? Personal travel opportunities at discounted pricing

Corporate benefits for insurance products

Paid educational study trips are available for our consultants to promote career development

Quarterly incentives/bonuses for achieving established production tiers

Required / Preferred Skills

A high school diploma is required, but we prefer a 2 or 4-year college degree

You need to be able to pass a comprehensive criminal background check and thorough urine sample drug screening

We prefer candidates with at least 2 years of successful retail sales or banking experience or a leisure travel agency background within a goal-orientated environment

Qualifications, does this sound like you?

Travel is not just a hobby or a wish, it's your passion

You must be available to work most Saturdays and some evenings to support goal achievement

We prepare all of our Travel Consultant Trainees for their new role by ensuring their successful completion of our Travel Consultant Trainee program, which requires some travel for training

You are driven by sales and exceeding your goals

You are computer savvy with the ability to navigate between multiple systems and web browsers, Microsoft Office, and can type at least 30WPM

You have a strong and very comfortable relationship with paperwork, and you are very organized!

Remarkable benefits:

• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance,travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify