Travel Concierge Specialist

traveling-with-mchaila; Flint (MI); Remote; USD 35,000 - 55,000; Full time

Job summary

traveling-with-mchaila is seeking a customer-focused Travel Concierge Assistant to help clients coordinate personalized travel experiences, reservations, and itinerary details. This fully remote role rewards organized, proactive communicators who deliver high-quality travel planning support.

You will manage reservations, confirm details, maintain client records, and provide timely, professional service to ensure a smooth trip experience.

Qualifications

• Strong communication and customer service skills.
• Comfortable working independently in a remote environment.
• Organized, detail-oriented, and dependable.
• Comfortable using online systems and digital tools.
• Travel, hospitality, or client support experience preferred but not required.
• Must be a citizen of the US, UK, Australia, LATAM.

Responsibilities

• Assist clients with travel reservations, itinerary coordination, and booking support
• Communicate with clients regarding travel preferences, updates, and confirmations
• Coordinate schedules, accommodations, activities, and travel-related details
• Maintain accurate client records and booking documentation
• Provide timely, professional support to help ensure a smooth travel experience

Skills

Communication

Customer service

Remote work

Organization

Detail-oriented

Digital tools

Travel experience

Job description

We're looking for a customer-focused Travel Concierge Assistant to help clients coordinate personalized travel experiences, reservations, and itinerary details. This fully remote role is ideal for someone who enjoys organization, communication, and providing high-quality support throughout the travel planning process.

Key Responsibilities

• Assist clients with travel reservations, itinerary coordination, and booking support


• Communicate with clients regarding travel preferences, updates, and confirmations


• Coordinate schedules, accommodations, activities, and travel-related details


• Maintain accurate client records and booking documentation


• Provide timely, professional support to help ensure a smooth travel experience

Qualifications

• Strong communication and customer service skills


• Comfortable working independently in a remote environment


• Organized, detail-oriented, and dependable


• Comfortable using online systems and digital tools


• Travel, hospitality, or client support experience preferred but not required


• Must be a citizen of the US, UK, Australia, LATAM

Why This Role Stands Out

• Fully remote with flexible scheduling options


• Training, onboarding, and ongoing support provided


• Opportunity for growth within the travel and hospitality industry


• Supportive team environment with structured systems and resources