Travel Concierge - Seasonal

South Shore Convention & Visitors Authority; Hammond (IN); Hybrid; USD 28,000 - 35,000; Full time

Job summary

South Shore Convention & Visitors Authority is seeking an energetic Welcome Center Associate to greet visitors from around the world and provide excellent service. You will help guests find information, souvenirs, and local tips while promoting South Shore events.

The role emphasizes friendly interaction, basic cash handling, and standing for long periods, with potential event duties and occasional lifting requirements. Join a team that celebrates local festivals and communities.

Qualifications

• Outgoing, energetic personality.
• Excellent written and verbal communication skills.
• Moderate computer skills.
• Basic cash handling experience.
• Enthusiasm for festivals, events, and concerts.

Responsibilities

• Greet visitors with a friendly, helpful attitude and provide top‑notch customer service.
• Assist guests with directions, recommendations, and purchases at the gift shop.
• Represent the South Shore on the Tour Mobile at festivals, concerts, and events.
• Share insider tips on attractions and local dining options.

Skills

Outgoing personality

Communication skills

Computer skills

Cash handling

Festival/event enthusiasm

Stamina (stand 6+ hours)

Lifting up to 25 lbs

Valid driver’s license

Job description

Becoming an employee of the Indiana Welcome Center is the perfect opportunity for an outgoing, energetic individual who loves meeting and interacting with people from all over the world… that’s right, all over the GLOBE!

Our Welcome Center Associates are the friendly faces that provide top-notch service to both visitors and residents along the South Shore. From sharing insider tips on the area’s many restaurants and attractions, to helping guests find the perfect souvenir in our gift shop stocked with custom Indiana products, to hopping aboard the Tour Mobile to represent the South Shore at festivals, concerts, and events — our team makes every interaction memorable.

If you’re looking for a job where you get paid to create joy, meet new people, and be part of the South Shore’s most beloved traditions — look no further.

The Ideal Candidate Will Have:

• Outgoing and energetic personality
• Excellent written and verbal communication skills
• Moderate computer skills
• Basic cash handling experience
• Enthusiasm for festivals, events, and concerts
• Ability to stand for 6+ hours per day
• Ability to occasionally lift up to 25 pounds
• Valid driver’s license