Travel Client Services Specialist

Dreamscape; Denver (CO); Remote; USD 42,000 - 62,000; Full time

Job summary

Dreamscape in the United States is seeking friendly Travel Client Services Specialists for a remote role that helps travelers throughout the vacation-planning process. You will organize travel information, research options, coordinate reservations, and provide ongoing client support.

Responsibilities include responding to inquiries, learning client needs and budgets, researching destinations and packages, coordinating reservations, and maintaining organized records while following up through the

Qualifications

• Excellent customer service and communication skills.
• Professional and dependable with strong attention to detail.
• Comfortable using email and online platforms; able to stay organized and manage time independently.

Responsibilities

• Respond professionally to client travel inquiries.
• Learn about clients' travel needs, preferences, and budgets.
• Research destinations, accommodations, cruises, resorts, and vacation packages.
• Assist with reservation coordination.
• Prepare and organize travel information and itineraries.
• Communicate reservation details, deadlines, and supplier policies.
• Follow up with clients throughout the planning process.
• Provide pre- and post-travel customer support.
• Maintain organized client and reservation records.
• Continue developing travel and destination knowledge.

Skills

Customer service

Communication

Dependable

Attention to detail

Time management

Willingness to learn

Travel interest

Job description

Put Your Customer Service Skills to Work in Travel

We are seeking friendly and dependable Travel Client Services Specialists who enjoy helping people and providing excellent customer experiences.

In this remote role, you'll assist travelers throughout the vacation-planning process, helping organize travel information, research available options, coordinate eligible reservations, and provide ongoing client support.

Responsibilities

• Respond professionally to client travel inquiries
• Learn about clients' travel needs, preferences, and budgets
• Research destinations, accommodations, cruises, resorts, and vacation packages
• Assist with reservation coordination
• Prepare and organize travel information and itineraries
• Communicate reservation details, deadlines, and supplier policies
• Follow up with clients throughout the planning process
• Provide pre- and post-travel customer support
• Maintain organized client and reservation records
• Continue developing travel and destination knowledge

Qualifications

• Excellent customer service and communication skills
• Professional and dependable
• Strong attention to detail
• Comfortable communicating through email and online platforms
• Ability to stay organized and manage time independently
• Willingness to learn new technology
• Interest in travel and hospitality

Customer service, hospitality, reservations, or administrative experience is helpful but not required.