Travel Business Analytics Specialist

AAA Club Alliance; Wilmington (DE); Hybrid; USD 54,000 - 76,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Annual bonus

401(k) plan

Tuition reimbursement

Volunteer opportunities

AAA Premier Membership

Wellness program

Job summary

AAA Club Alliance is seeking a Travel Business Analytics Specialist to join our team across Wilmington, DE, Worthington, OH, or Cincinnati, OH. The role operates on a hybrid schedule with onsite Tue–Thu and remote Mon and Fri, focusing on travel operations analytics and financial planning.

The position involves budget forecasting, variance analysis, and collaboration with FP&A, Marketing, and BI teams to deliver actionable insights and performance reports.

Qualifications

• Bachelor's degree in Business, Finance, Accounting, Data Analytics, Economics, Statistics, or related field.
• 3-5 years of data/financial analysis experience.
• Travel analytics experience preferred.
• Advanced Excel skills and data visualization proficiency.

Responsibilities

• Identify variances, trends, and correlations in purchasing, product, and membership metrics.
• Monitor, analyze, and interpret financial, transactional, and sales data.
• Produce reports and communicate findings clearly to stakeholders.

Skills

Excel proficiency

Data analysis

Power BI

Tableau

FP&A collaboration

Strong communication

Education

Bachelor's degree in Business/Finance/Accounting/Data Analytics

Tools

Power BI

Tableau

Job description

AAA Club Alliance is currently seeking an Travel Business Analytics Specialist to join our team in Wilmington, DE, Worthington, OH, or Cincinnati, OH. This position follows a hybrid work schedule, with onsite presence required Tuesday through Thursday and the flexibility to work remotely on Monday and Friday.

Primary Duties & Responsibilities

• Use analytical software and database tools to identify variances, trends, and correlations in purchasing behavior, product and partner utilization, membership penetration, quality, and other key performance indicators.
• Monitor, analyze, and interpret financial, transactional, and associate-level sales data.
• Extract, transform, and analyze raw data to produce reports and communicate findings in a clear, business-friendly manner.
• Lead annual budget planning, forecasting, and financial modeling for sales and technology initiatives, partnering with leadership to align financial plans with business strategy.
• Perform monthly budget tracking, variance analysis, and reforecasting, identifying risks and opportunities, and providing actionable recommendations to ensure financial targets are achieved.
• Interpret trends and anomalies in data and provide recommendations that support business strategy and operational improvement, including historical and predictive analysis.
• Serve as a liaison between business line leaders, FP&A, and Business Intelligence analysts to align financial insights, operational metrics, and reporting priorities that support informed decision-making across Travel operations.
• Prepare daily, weekly, monthly, quarterly, and annual performance reports.
• Analyze trends across sales channels and Travel operations, and develop narrative reports, charts, and presentations highlighting key metrics such as retention, attrition, promotion response, and usage patterns.
• Analyze data from multiple sources to identify improvement opportunities across Travel operations, draw conclusions, and provide recommendations that support leadership decision-making.
• Support special projects and Travel business initiatives through financial analysis, transactional data review, and process improvement activities.
• Maintain internal documentation for data sources, reporting logic, and business rules, and perform ad hoc analyses to support strategic Travel initiatives and business questions.
• Collaborate with cross-functional partners, including Marketing and Business Intelligence, to support data quality, member acquisition, retention efforts, Travel operations, and analytical needs.
• Other job duties as assigned.

Minimum Qualifications

• Bachelor’s degree in Business, Finance, Accounting, Data Analytics, Economics, Statistics, or a related field. A combination of education and experience may be considered in lieu of a degree.
• 3-5 years of experience in data analysis, business analysis, financial analysis, sales analytics, or reporting.
• Previous travel analytics experience is preferred.
• Experience working with large data sets, reporting tools, and data analysis methods.
• Advanced proficiency in Microsoft Excel required, including pivot tables, formulas, lookups, and data analysis functions.
• Experience with data visualization and reporting tools such as Power BI, Tableau, or similar platforms preferred.
• Experience partnering with FP&A teams and using financial, operational, and technical reporting tools to support budgeting, forecasting, variance analysis, dashboard development, and business performance insights.
• Experience working with financial systems, enterprise reporting platforms, or related tools used to support budgeting, forecasting, general ledger review, expense tracking, and operational performance reporting preferred.
• Strong written and verbal communication skills with the ability to present complex information in a clear and concise manner.

What we can offer you

The starting base compensation for this position is $53,848- $75,593. *The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.*

• Comprehensive health benefits package.
• Up to three weeks of paid time off accrued during your first year.
• Annual Bonus Plan.
• 401(K) plan with company match up to 7%.
• Professional development opportunities and tuition reimbursement.
• Paid time off to volunteer & company-sponsored volunteer events throughout the year.
• Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Health & Life Insurance, Short Term/Long Term Disability.
• Full time Associates are offered a comprehensive benefits package that includes: Medical, Dental, and Vision plan options.
• Up to 2 weeks Paid parental leave.
• 401k plan with company match up to 7%.
• 2+ weeks of PTO within your first year.
• Paid company holidays.
• Company provided volunteer opportunities + 1 volunteer day per year.
• Free AAA Membership.
• Continual learning reimbursement up to $5,250 per year.
• And MORE!

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

Job Category: Admin - Clerical Work from home or remote positions primary residence must reside within the footprint that AAA Club Alliance Inc. operates.

Our club is located in Washington DC and 13 states including Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, and West Virginia. AAA Club Alliance is the result of AAA Mid-Atlantic, AAA Allied Group, AAA Oklahoma/South Dakota, and AAA Ohio Automobile Club joining, now representing nearly 7.4 million members in 13 states including Washington, D.C. We’ve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team. We’re dedicated to keeping our Associates fulfilled and helping them feel secure.

So that leaves one question, are you ready to make a difference? Are you being referred to one of our roles? If so, ask your connection at AAA Club Alliance about our Associate referral process! We recognize that you don’t stop being a parent, caretaker, pet owner, or student because you’re at work. We give our Associates the option to customize their experience in order to suit their individual needs and interests. We offer a wide array of benefits that give our Associates piece of mind– even after retirement. You can learn more about our benefit offerings here.

AAA Club Alliance complies with federal, state and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please direct your inquiries to [e-mail].