Travel Agent Reservation Coordinator - Japanese Bilingual (Hybrid position)

A-STAFFING, INC.; New York (NY); Hybrid; USD 40,000 - 60,000; Full time

Job summary

A-STAFFING, INC. is seeking a Travel Agent Reservation Coordinator who is detail-oriented and organized. You will manage travel bookings, provide exceptional customer service, and stay updated on industry trends. This hybrid position values strong communication skills and GDS experience, offering a dynamic work environment.

Benefits

Health insurance (Medical, Dental, 401K)

Paid time off

Sick leave

Qualifications

• 2+ years of experience in the travel industry.
• Proficient in GDS systems like Amadeus or Sabre preferred.
• Strong communication and detail-oriented.

Responsibilities

• Book all aspects of travel reservations including flights and hotels.
• Maintain accurate records of all travel arrangements.
• Handle customer inquiries and resolve issues promptly.

Skills

Communication

Detail-oriented

Organizational skills

Customer service

Tools

GDS

Microsoft Office Suite

Job description

About the job Travel Agent Reservation Coordinator - Japanese Bilingual (Hybrid position)

Summary:

We are seeking a highly organized and detail-oriented individual to join our team as a Travel Agent Reservation Coordinator. As a Reservation Coordinator, you will be responsible for handling all aspects of travel reservations, including booking flights, hotels, and other travel arrangements. You will also provide excellent customer service to our clients, ensuring that they have a positive and memorable travel experience.

Responsibilities:

• Book flights, hotels, and other travel arrangements according to client specifications
• Provide accurate and up-to-date information to clients about travel options and pricing
• Handle customer inquiries and requests in a timely and professional manner
• Resolve any issues or problems that arise during the booking process
• Maintain accurate records of all travel reservations
• Stay up-to-date on travel industry trends and developments

Qualifications:

• 2+ years of experience in the travel industry, with a preference for experience in reservations
• GDS(such as Amadeus, Sabre, etc.) experience is preferred
• Strong communication and interpersonal skills
• Proficient in Microsoft Office Suite
• Ability to work independently and as part of a team
• Detail-oriented and organized
• Long-term legal work authorization in the United States
• Health insurance (Medical, Dental, 401K)
• Paid time off
• Sick leave

Working Hours: 9:00~18:00

Probationary Period:
3 months

Location:

New York, NY / Boston, MA / Washington DC / Orlando. FL/Seattle. WA / Torrance, CA/ Honolulu, HI