Travel Agent

AAA Oregon/Idaho; Portland (OR); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Educational travel opportunities

Extensive travel industry training

Travel certifications & IATA card

AAA membership

Job summary

AAA Oregon/Idaho is seeking a Travel Agent to join our Portland travel team. Based in our Downtown Portland service center, you will promote travel sales and deliver exceptional travel experiences to our members.

The role emphasizes personalized service, careful arrangement of trips, and building lasting member relationships. We offer extensive travel industry training, educational opportunities, and an incentive program.

Qualifications

• 2 years of experience in a customer service or sales environment is preferred.
• Proficient with basic computer knowledge, organized, and able to learn new systems.

Responsibilities

• Provide exceptional member service and travel advice.
• Research, reserve, and finalize domestic and international travel arrangements including cruises, tours, and packages.

Skills

Customer service

Sales experience

Job description

Salary Range: $48,000.00 To $48,000.00 Annually

Do you have a passion for travel and helping others? Join us to help make our members’ travel dreams come true!

AAA Oregon/Idaho is looking for an enthusiastic and motivated Travel Agent to join our Portland travel team.

Based out of our service center in Portland, Oregon, this role will be key to promote travel sales and offer an exceptional travel experience to our members. We have been helping our members with travel on the road, sea and sky for over 100 years. That legacy exists in part because of our thriving travel agency, which continues to stay ahead of the curve in the industry and champions the innovative ideas to improve the way we work.

This position is 100% onsite in Downtown Portland, Oregon

Your role on the team:

As a Travel Agent, you will exhibit exceptional member service while providing advice and recommendations to enhance their travel experience—confirming all travel arrangements, building rapport with members, and fostering long-lasting travel connections. You will research, reserve, and finalize domestic and international travel arrangements including cruises, tours, resort packages, and activities. You are focused, detail-oriented and thrive in a diverse, fast-paced environment.

Travel industry benefits:

• Educational and discounted travel opportunities
• Extensive travel industry training provided
• Opportunities to earn travel certifications and IATA card

Desired education/skills/experience:

• 2 years of experience in a customer service or sales environment is preferred (especially in travel) but not required. Our most successful agents understand the sales process, the importance of customer service, and building and managing relationships.
• Proficient with basic computer knowledge, organized, and able to learn new systems.

Our competitive pay starts at $4,000/month, with the opportunity to earn more through our incentive program. We also offer time off programs, health, dental, disability/life insurance, up to 9% 401(k) total employer contribution, AAA membership, and more.

Our team is dedicated to providing the highest quality services to our members, colleagues and community with ingenuity and creativity. We want team members to build a future with us. We will support your growth and reward your commitment.

At AAA Oregon/Idaho, we embrace the word go but know when to slow down and breathe in. We believe in quality time, in family time, in getting home on weeknights and away on weekends. We are forward thinking. We go to jobs we like, and we want every dollar to matter. We look for balance, for security and stability and for peace of mind. We are sons, daughters, mothers, and fathers. We are doers, sharers, and learners. We get our feet wet- we hike, bike, ski, surf, climb, fish, hunt and gather. We go for a great deal, a challenging workout, and a wide-open road. We drive, ride, cruise, and fly. We are sightseers, adventurers and explorers discovering new places, uncovering new worlds. We go for the past, present & future. We are AAA.