Travel Advisor (Remote)

Konsus, Inc. (Superside); United States; Remote; USD 35,000 - 50,000; Full time

Job summary

A leading travel company is seeking a Travel Advisor for their Travel Contact Center. The role involves servicing clients by selling travel products and providing expert guidance on domestic and international travel. Ideal candidates will possess strong geographical knowledge, customer service skills, and experience in the travel industry.

Qualifications

• Experience in leisure travel industry (2-3 years).
• Proficient in PC usage and travel platforms.
• Ability to work in a high-volume call center.

Responsibilities

• Sell and service domestic and international travel products.
• Book and counsel on all travel needs while complying with regulations.
• Identify upsell opportunities during customer interactions.

Skills

Customer Service

Sales

Travel Knowledge

Geography

PC Proficiency

Education

High school diploma or equivalent

Travel school diploma

Tools

GDS/Travel Platforms

Automated Airline Reservation Systems

Job description

A company is looking for a Travel Advisor in their Travel Contact Center.

Key Responsibilities

• Serve Members/non-Members by selling and servicing domestic and international travel-related products through various communication channels
• Book and counsel on all travel needs, including FIT trips, while complying with regulations and company policies
• Identify upsell and cross-sell opportunities during interactions and maintain a high level of expertise in travel platforms

Required Qualifications

• High school diploma or equivalent; travel school graduate preferred
• 2-3 years of leisure travel industry experience with knowledge of automated airline reservation systems
• Proficiency in PC usage and GDS/travel platforms
• Extensive knowledge of worldwide geography
• Ability to work in a high-volume call center environment and meet performance requirements