Travel Advisor for Government & Military Travel

American Express Global Business Travel; Liberty (NC); On-site; USD 38,000 - 71,000; Full time

Benefits offered by this job

Flexible benefits

Travel perks

Access to 20,000+ courses

Inclusion groups

Internal job openings first

Job summary

American Express Global Business Travel is seeking a Travel Consultant to join the U.S. Military and Government team at Fort Bragg, NC.

You will provide exceptional customer service to defense and government travelers before, during, and after business trips, ensuring seamless travel experiences with our technology-enabled support. The role emphasizes accurate travel planning, trusted advisory recommendations, and handling routine to moderately complex bookings with potential multi-destination

Qualifications

• English fluent – written and spoken.
• 2nd language a plus.
• Good verbal and written communication skills.
• Basic MS Office
• A genuine passion for high-quality customer service — we care about our customers and it’s important to us that you do too.
• Strong teamworking skills
• A positive, “can do” attitude.
• Willingness to learn and grow!

Responsibilities

• Create and complete travel arrangements (air, hotel, car, rail)
• Ensure reservations are built according to client standards and preferences.
• Act as a trusted advisor by offering informed and insightful recommendations that provide the best travel experience.
• Handle basic and moderately complex bookings with potentially non-standard and multi-destinations, ticket exchanges, and complex fares.
• Raise most complex bookings to more experienced staff.
• Assignments include both routine and non-routine work.
• Benefit from comprehensive training by experienced colleagues and use our social intranet to always stay up-to-date.

Skills

English fluency

Second language

Communication skills

MS Office

Tools

MS Office

Job description

American Express Global Business Travel is seeking a Travel Consultant to join the U.S. Military and Government team at Fort Bragg, NC.

You will provide exceptional customer service to defense and government travelers before, during, and after business trips, ensuring seamless travel experiences with our technology-enabled support. The role emphasizes accurate travel planning, trusted advisory recommendations, and handling routine to moderately complex bookings with potential multi-destination