Trauma Program Coordinator/ER Supervisor

Insight Chicago Inc.; Coldwater (MI); On-site; USD 85,000 - 110,000; Full time

Job summary

Insight Chicago Inc. seeks an ED Supervisor to lead trauma care operations, ensuring a system of care for patients and families across the continuum. The role collaborates with ED leadership, physicians, and management to support daily department needs and patient care while advancing program initiatives.

Responsibilities include policy interpretation, trauma data abstraction for the registry, and participation in case reviews and quality plans to improve outcomes.

Qualifications

• Associates degree from an accredited nursing program.
• Must communicate effectively with diverse hospital staff and administration.
• Demonstrate critical thinking, teaching and clinical skills.

Responsibilities

• Support and adhere to hospital policies, procedures, philosophy and mission.
• Interpret and implement policies; assist with revisions as directed by ED manager.
• Participate in goals for trauma care; abstract trauma charts and submit data to registry.
• Represent trauma and stroke programs on committees to enhance care.
• Supervise adherence to policies through observation and records review.
• Assist with program initiatives and quality improvement efforts.
• Collaborate with ED leadership to provide clinical and system oversight.

Skills

Effective communication

Critical thinking

Teaching and clinical skills

Interpersonal relationships

Education

Associates degree in nursing

Job description

Job Summary:

The ED supervisor’s primary responsibility is to implement and maintain a system of care for trauma patients and their families throughout the continuum of care. The department supervisor works in collaboration with the ED nursing leader, ED medical director, trauma medical director, and other members of the health care team and management staff. The department supervisor’s secondary role is to assist the ED leader in the daily operation of the department and to assist in patient care duties as needed.

Duties:

All duties listed below are essential unless noted otherwise

• Support and adhere to hospital policies, procedures, philosophy and mission.
• Interpret and implement policies and procedures; make recommendations for revisions; assist with updating policies and procedures as directed by the ED manager.
• Participate in the development and planning of goals and objectives related to trauma care
• Abstract trauma charts and submit data to the state trauma registry
• Represent the trauma and stroke programs on various hospital and community committees to enhance and foster optimal trauma care management.
• Supervise adherence to hospital policies and procedures and standards through observation, medical record review, staff feedback and other appropriate sources.
• Assist with implementation of program initiatives.
• Monitor compliance with statewide trauma and stroke system regulatory requirements.
• Create, monitor, and maintain quality metrics applicable to each program and the emergency department.
• Other duties as assigned.

Program Initiatives:

• Prepare for statewide trauma system designation site visits.
• Participate in state and regional trauma care activities as directed.
• Respond to trauma team activations that occur during work hours; function in whatever role necessary to assist the team in the care of the patient.
• Serve as a resource for the hospital staff regarding trauma care issues.
• Implement strategies for ongoing trauma program development and improvement.
• Collaborate with the ED manager and program medical directors, physicians and other health care professionals to provide clinical and system oversight for the care of patients, ensuring the provision of efficient, quality and cost-effective care.

Performance Improvement:

• Maintains quality control programs and participates in the organization’s overall performance improvement control program.
• Monitor performance of hospital staff involved with the care of trauma patients.
• Monitor trauma patient outcomes; evaluate for trends.
• Coordinate with physicians, nurses, and other in-hospital staff and outside providers to evaluate and address specific patient care issues.
• Participate in case review.
• Assist the ED manager and program medical directors in the development, implementation, and evaluation of a quality plan that is multidisciplinary and patient-outcomes focused.
• Assist with identification, investigation, reporting and follow-up of incidents and quality issues throughout the program while maintaining confidentiality.
• With the ED manager, monitor the trauma team’s availability and compliance with policies and standards. Also, monitor the trauma PI program in collaboration with the ED manager and program medical directors.
• Assist in data collection related to the applicable program’s patients.
• Assist with and analyze registry data on trauma patient populations; identify trends for strategic planning and performance improvement.
• Complete the measurement of selected outcomes for the trauma patient populations.

Clinical Education:

• Assist with planning, coordinating, and evaluating trauma-related educational programs for nursing staff.
• Monitor physician and nurse compliance with the educational requirements of the trauma programs.
• Ensure that the staff involved in the care of trauma patients meets educational requirements of each appliable program.
• Assist with developing, coordinating and implementing orientation, nursing education, and in‑service programs related to the care and management of trauma patients.
• Assist with internal and external trauma‑related educational programs for hospital staff.
• Community Outreach:
• Assist with the development and implementation of an injury prevention program.
• Assist with community trauma education and prevention programs for targeted populations.
• Implement strategies for communication, education and feedback for EMS systems in the area.
• Coordinate and collaborate with community representatives to accomplish injury prevention activities.

Qualifications:

Required Qualifications:

• Education: Associates degree from an accredited nursing program.
• Skills: Communicate effectively with a wide variety of intra-and inter‑facility staff and administration using both oral and written communication. Ability to establish and maintain effective interpersonal relationships. Possession of critical thinking, teaching and clinical skills.
• Years of Experience: Two years of clinical experience in the specified nursing discipline.
• License: Currently licensed as RN in the State of Michigan
• Certification: Must maintain current CPR training. Maintain department specific certifications (ACLS, PALS, TNCC, ENPC, etc.); new hires/transfers to this role must obtain within one year of hire (See Appendix A).

Preferred Qualifications:

• Education: N/A
• Skills: Data abstraction and analysis in nursing discipline
• Years of Experience: One to two years of supervisory level experience in nursing
• License: N/A
• Certification: Current TCRN certification

Physical Requirements:

• Working Conditions
• Possible exposure to infectious contagious diseases
• Possible exposure to bloodborne pathogens from blood and/or body fluids
• Possible exposure to chemicals/toxic substances
• Normal hospital conditions, temperature and environmentally controlled

Personal Protective Equipment:

May require mask, gloves, eye protection, or gown

Physical Demands:

Must be able to see, hear, and move intermittently, or use prosthetics that will enable you to function adequately to assure that the requirements of this position can be fully met. Must be able to cope with the mental and emotional stress of the position and be able to handle crisis or emergency situations. Visual acuity and manual dexterity required. Frequent prolonged standing and walking. Frequent lifting, positioning, and transferring of patients. Possible exposure to infectious disease, chemicals, toxic substances, and blood borne pathogens from blood and/or bodily fluids. Occasional pressures due to multiple tasks.