Trauma-Informed Youth Care Navigator

New Directions; Town of Amherst (NY); Presencial; USD 31.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

105 hours PTO + holidays

Medical, dental & life insurance

401k with up to 3% match

Guaranteed raises

Advancement opportunities

Descripción de la vacante

New Directions Youth & Family Services seeks a Children’s Care Manager to provide Health Home Care Management services for youth ages 0–21. You will coordinate services, engage youth and families, link to community resources, and support transitions between levels of care to promote long-term stability.

The role involves care planning, MDT collaboration, and documentation in the Health Home system, with ongoing trauma-informed training and supervision.

Formación

• Bachelor’s degree in a human services field and two years of youth experience in community settings.
• Master’s degree in a human services field and one year of related experience.
• Valid driver’s license and adequate auto insurance, with compliance to driving policies.
• Ability to pass an annual physical per agency health policy.

Responsabilidades

• Care Management & Planning: facilitate MDT collaboration and develop individualized Plans of Care.
• Comprehensive Transitional Care: support hospital admissions, discharge planning, and post-transition continuity.
• Family Support & Engagement: connect families with peer supports and self-management resources.
• Casework Contacts: maintain caseloads and ensure monthly face-to-face contacts and core services.
• Crisis Response: assist with crisis planning and 24-hour on-call coverage when needed.
• Documentation & Compliance: maintain records and Medicaid/audit compliance.

Conocimientos

Relationship-building

Engagement

Communication

Cultural competence

Flexibility

Collaboration

Educación

Bachelor’s degree in a human services field

Master’s degree in a human services field

Descripción del empleo

New Directions Youth & Family Services seeks a Children’s Care Manager to provide Health Home Care Management services for youth ages 0–21. You will coordinate services, engage youth and families, link to community resources, and support transitions between levels of care to promote long-term stability.

The role involves care planning, MDT collaboration, and documentation in the Health Home system, with ongoing trauma-informed training and supervision.