Trauma-Informed Social Services Lead

KIND; San Francisco (CA); On-site; USD 72,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

FSA (Pre-tax)

Transit and parking benefit

Life insurance

Disability insurance

Job summary

KIND seeks a Senior Social Services Coordinator to serve alongside the Social Services Management team in San Francisco. The role provides therapeutic support to high-risk cases, clinical consultations, and contributes to trauma informed outreach and training within KIND and to external partners.

You will help develop programmatic frameworks, supervise interns, coordinate with attorneys, and implement policies to support unaccompanied and separated children while advancing protections through

Qualifications

• Graduate degree in social work or related field or 6 years of work experience in lieu of advanced degree.
• Experience with Tender Age children, foster care, at risk youth (location-dependent).
• Minimum of 3 years in social services or non-profit settings; community organizing or partnerships preferred.
• Advanced skills in Microsoft Office (Outlook, Excel formulas) and Teams; familiarity with tech setup and execution.

Responsibilities

• Supports the development of programmatic framework for Social Services including metrics, logic models, and narratives for grants and reports.
• Supports fundraising and development efforts, and grant reporting for the Social Services team.
• Provides consultation on high risk and vulnerable cases across KIND offices.
• Creates, updates, and implements ethical policies and guidelines in a Social Services Handbook.
• Implements guidelines on attorney-client/work-product privilege, confidentiality, and mandatory reporting laws.
• Leads trauma-informed care guidelines for working with unaccompanied children and pro bono attorneys.
• Oversees self-care, wellness, prevention of vicarious trauma, and professionalism in client relations.
• Supervises interns from social work/mental health programs and coordinates with graduate programs.

Skills

Verbal communication

Written communication

Organizational skills

Project management

Intercultural responsiveness

Multitasking

Education

Graduate degree in social work or related field

Tools

Microsoft Office Suite

ShareFile

Legal Server

Video conferencing

Job description

KIND seeks a Senior Social Services Coordinator to serve alongside the Social Services Management team in San Francisco. The role provides therapeutic support to high-risk cases, clinical consultations, and contributes to trauma informed outreach and training within KIND and to external partners.

You will help develop programmatic frameworks, supervise interns, coordinate with attorneys, and implement policies to support unaccompanied and separated children while advancing protections through