Trauma-Informed Residential Counselor for Women's Recovery

SCO Family of Services; Dix Hills (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Vision and Dental (for FT staff)

100% agency paid life insurance

403B retirement plan

generous PTO package

paid training

tuition reimbursement

discounts on phone services & more

Job summary

SCO Family of Services is seeking a compassionate Residential Counselor to join Madonna Heights Morning Star programs. The role involves running residential shifts, ensuring safety, enforcing rules, and maintaining daily routines for residents in recovery.

You will document observations, manage medication observation, conduct room checks, and support program activities while collaborating with a multidisciplinary team. On-site work with a comprehensive benefits package is offered.

Qualifications

• High School Diploma or GED required; college degree preferred.
• Experience in residential, behavioral health, substance use, or human services settings preferred.
• Knowledge of trauma-informed care and recovery-oriented environments.
• Ability to maintain clear documentation and follow procedures.
• Strong interpersonal, communication, and de-escalation skills.

Responsibilities

• Run the residential shift and maintain program structure and routines.
• Ensure resident safety through active supervision and monitoring.
• Respond to resident concerns, conflicts, and behavioral issues trauma‑informed.
• Enforce house rules consistently and fairly.
• Escalate safety concerns to supervisory staff immediately.
• Maintain visibility in the residence and document shift activities.
• Complete and document childcare checks as applicable (MS2).
• Ensure the residence is clean, safe, and orderly; monitor chores and upkeep.
• Adhere to daily schedules and routines; address environmental/behavioral issues.
• Provide shift reports and handoffs; review meeting minutes as needed.
• Complete accurate daily shift notes in the EHR; document incidents and observations.
• Document medication observation, toxicology, room checks, and searches as required.
• Meetings: facilitate or support house meetings; document in the EHR.
• Identify and report maintenance or safety concerns; assist with work orders.

Skills

Trauma-informed care

De-escalation

Interpersonal communication

Teamwork

Documentation

Multidisciplinary collaboration

Education

High School Diploma or GED

Associate's or Bachelor's in human services

Tools

Electronic Health Records (EHR)

Microsoft 365

Job description

SCO Family of Services is seeking a compassionate Residential Counselor to join Madonna Heights Morning Star programs. The role involves running residential shifts, ensuring safety, enforcing rules, and maintaining daily routines for residents in recovery.

You will document observations, manage medication observation, conduct room checks, and support program activities while collaborating with a multidisciplinary team. On-site work with a comprehensive benefits package is offered.