Trauma-Informed Program Coordinator for Training & Growth

Catholic-Charities-of-the-Twin-Cities; Minneapolis (MN); On-site; USD 58,000 - 63,000; Full time

Job summary

Catholic Charities Twin Cities is seeking a self-motivated, compassionate Program Coordinator to support its Wilder Day Treatment Center in Minneapolis. You will partner with program leaders to develop processes and coordinate training, onboarding, and staff development to uphold our standards and improve outcomes.

The role requires 3–5 years of relevant experience, a human services background, and comfort working with diverse, low-income populations.

Qualifications

• 3-5 years relevant experience required.
• Experience championing a change process/effort.
• Experience with coaching, engaging, and supervising direct service provider staff preferred.
• Has the ability to work with diverse and/or low-income populations.

Responsibilities

• Develops and maintains program processes in conjunction with Program Leadership.
• Develops and implements training and support strategies that align with organizational values, operational standards, and performance expectations.
• Assists in the coordination and facilitation of onsite new employee orientation and onboarding programs to ensure employees are prepared to perform their roles effectively.
• Coordinates with supervisors and leadership to deliver employee training and skill‑building.
• With collaboration with leadership and staff, assesses program needs, changes in policies, procedures, and evaluate and recommend improvements to training content, workflows, and work processes etc.
• Promotes continuous improvement by building effective working relationships within the program and across the organization with similar programs.

Skills

Change management

Coaching & supervision

Diversity experience

Client engagement

Education

High School Degree or equivalent

Degree in Human Services preferred

Job description

Catholic Charities Twin Cities is seeking a self-motivated, compassionate Program Coordinator to support its Wilder Day Treatment Center in Minneapolis. You will partner with program leaders to develop processes and coordinate training, onboarding, and staff development to uphold our standards and improve outcomes.

The role requires 3–5 years of relevant experience, a human services background, and comfort working with diverse, low-income populations.