Trauma-Informed Caregiver Specialist — Humanitarian Support

Comprehensive Health Services; Nogales (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Acuity International is seeking a Caregiver to provide compassionate daily care to families and unaccompanied children within government processing facilities in Nogales, AZ. You will ensure safety, dignity, and well-being while coordinating with medical staff and interpreters.

Role emphasizes trauma-informed care, documentation of services, and readiness to support 24-hour operations across facilities. Training and safety protocols are central to daily tasks.

Qualifications

• High school diploma or GED required.
• Minimum of 1 year of experience in childcare, healthcare, social services, education, behavioral health, residential care, emergency response, humanitarian assistance, or a related human services field.
• Bilingual English and Spanish (written and spoken).
• Must be a U.S. citizen or a person lawfully admitted to the United States for permanent residence, and must have resided in the United States for the last five years.

Responsibilities

• Deliver attentive, respectful daily care to individuals and families, prioritizing their safety, dignity, and well-being.
• Assist with activities of daily living (ADLs), including bathing, dressing, toileting, diaper changes, grooming, and other personal hygiene needs.
• Distribute and monitor meals, infant formula, water, snacks, clothing, blankets, hygiene kits, and other essential supplies while maintaining accountability of issued items.
• Continuously monitor the physical, emotional, and behavioral well-being of children and families, identifying and immediately reporting medical concerns, signs of abuse, neglect, trafficking, or emotional distress.
• Provide trauma-informed care and emotional support by comforting distressed children, reducing anxiety, and promoting a safe, stable, and respectful environment.
• Maintain direct supervision and accountability of assigned children and family units during daily activities, movement throughout the facility, meals, hygiene, and sleeping periods.
• Accurately document caregiver activities, welfare checks, incidents, and services provided in accordance with policies, contract requirements, and facility procedures.
• Maintain a clean, sanitary, and organized living environment by assisting with housekeeping tasks, disinfecting common areas, and ensuring sleeping and hygiene areas remain safe and orderly.
• Coordinate with government personnel, medical staff, interpreters, transportation teams, and other support personnel to ensure continuity of care and timely resolution of individual needs.
• Respond appropriately to emergencies and critical incidents by following established safety, medical, and security protocols while maintaining a calm and professional demeanor.
• Treat every individual with dignity, professionalism, cultural sensitivity, and respect, maintaining confidentiality and protecting the rights and privacy.
• Comply with all government policies, child welfare standards, security procedures, contractual requirements, and applicable federal regulations while maintaining readiness to support 24-hour humanitarian operations across multiple processing facilities.

Skills

Bilingual English/Spanish

Trauma-informed care

Interpersonal skills

Time management

Emergency response

Education

High school diploma or GED

Associate's or Bachelor's degree in Social Work / Human Services (preferred)

Job description

Acuity International is seeking a Caregiver to provide compassionate daily care to families and unaccompanied children within government processing facilities in Nogales, AZ. You will ensure safety, dignity, and well-being while coordinating with medical staff and interpreters.

Role emphasizes trauma-informed care, documentation of services, and readiness to support 24-hour operations across facilities. Training and safety protocols are central to daily tasks.