Transporter I- Pool - Shift Varies

Orlando Health, Inc.; Melbourne, Northern (FL, KY); Hybrid; USD 19,000 - 23,000; Full time

Benefits offered by this job

Student loan repayment

Tuition reimbursement

Free college programs

Retirement savings

Paternity leave

Fertility benefits

Elder/childcare support

Pet insurance

PTO/Holidays

Job summary

Orlando Health Melbourne Hospital is seeking a patient transport professional to move patients safely across the hospital, while documenting and communicating vital information. They will use the Epic Transportation Dispatching system and maintain equipment, ensuring confidentiality and safety during all operations.

The role requires 6 months of customer service experience or volunteering, and a BLS certification within 90 days of hire. High school diploma or GED is required.

Qualifications

• Six (6) months Customer Service experience or 6 months volunteer experience preferred.
• BLS/HealthCare Provider certification obtained within 90 days of hire.
• Must be able to access and use the Epic systems listed above.
• Must complete required mandatory educational training.
• Ability to read and respond to inquiries from customers.

Responsibilities

• Provides safe and efficient transport of patients to all areas of the hospital; assess the best transport method.
• Communicates vital patient information with the department manager and team members.
• Achieves individual productivity standards established by the department.
• Transports charts and specimens efficiently and confidentially.
• Maintains transport equipment cleanliness and safety.

Skills

Customer service

Communication

Data entry

Basic computer literacy

HIPAA compliance

Epic system familiarity

Education

High school diploma or GED

BLS certification (within 90 days)

Tools

Epic Bed Tracking

Service Response system

Job description

Position Summary

\"Orlando Health Is Your Best Place to Work\" is not just something we say, it's our promise to you.

About Orlando Health Melbourne Hospital

Orlando Health Melbourne Hospital is a comprehensive medical and surgical acute care facility serving the Brevard County Space Coast as a trusted healthcare provider since 2002. Conveniently located in Melbourne, the 119-bed hospital has all private rooms and is uniquely designed for your comfort and a positive patient experience. Our dedicated team of physicians, nurses, clinicians and medical professionals is committed to delivering the highest level of quality and compassionate care.

We provide a complete scope of care, with advanced technology and expertise in a number of specialties, including cardiovascular care, digestive health, emergency care, orthopedics and surgical services. Recognized for high standards, we have earned full hospital and laboratory accreditation from The Joint Commission, and we are the first hospital in Brevard County to receive spine surgery certification for our specialized spine program. The Joint Commission’s Gold Seal of Approval® distinguishes healthcare organizations and programs that exemplify their commitment to using best practices to improve safety and quality for their patients, staff and community. As part of our commitment to quality care, we also are a participant in the American College of Cardiology CathPCI Registry® for improved diagnostic cardiac catheterizations and percutaneous coronary interventions for heart patients.

WHY ORLANDO HEALTH?

Competitive Pay

Evening, nights, and weekend shift differentials offered for qualifying positions.

All Inclusive Benefits (Starting on Day One)

Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.

Employee-centric

Orlando Health has been selected as one of the “Top Places to Work in Healthcare” by Becker’sHealthcare.

Company is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.

A Brief Overview

Responsibilities

What you will do

• Provides safe and efficient transport of patients to all areas of the hospital. Assesses patient to determine the most effective method for transport.
• Communicates vital patient information with the department manager, group leads, and other appropriate team members.
• Responsible and accountable for reaching individual productivity standards established by the department.
• Transports charts and specimens in an efficient and confidential manner
• Maintains all transportation equipment and assure its cleanliness and sanitary condition.
• Demonstrates ability to log into and manipulate Epic Transportation Dispatching system effectively and efficiently.
• Understands and demonstrates outstanding customer service behavior and attitude, which will support and facilitate the mission, vision, and values of Orlando Health.
• Aids in informing customers, nursing units, and diagnostic departments of delays.
• Proactively seeks prevention of fire and safety hazards by storing equipment in designated areas.
• Possesses the ability to adjust the liter flow and determine cylinder volume in an oxygen tank. Understands operation the tank gauge
• Has the knowledge and ability to safely remove a telemetry unit from a patient.
• Understands and demonstrates Independent Double Verification using two acceptable identifiers and scans patient wristband
• Follows hospital and departmental policies with special attention to safety, dress, attendance, punctuality, and display of ID badge.
• Handles work related information in a confidential manner using HIPAA and handoff compliance.
• Cooperates effectively and efficiently with team members to consistently meet the changing needs of the patient, department, and/or hospital.
• Assists with proper disposition of all deceased persons to the morgue or body cooler as outlined at individual campuses.
• Assists in the distribution and retrieval of clinical equipment throughout the facility.
• Assists in cleaning equipment and restocks standby storage areas or returns it to the equipment room.
• Assists in the distribution, retrieval, and maintenance of durable medical equipment outlined at individual campuses.
• Transports medications (excluding controlled substances and IV Chemotherapy drugs) throughout the facility.
• Additional duties or responsibilities that may not be primary to the role but may be required occasionally or as needed to support the operation of the department
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Adheres to all Standards of Precaution, MSDS, and Hand Hygiene directives.
• Must complete all mandatory training as designated and required. Participates in departmental quality assurance and improvement activities as appropriate.
• Demonstrates initiative and creativity to continuously improve services, departmental and interdepartmental processes, and any other activities that affect quality.

Qualifications

• Ability to read and recognize similarities and differences between words and between series of numbers.
• Ability to write simple correspondence. Ability to respond to common inquiries or complaints from customers.
• Must be capable of accessing and using all department related computer systems such as but not limited to the Epic programs that include Bed Tracking and Service Response where applicable, and Outlook Email.
• Must be able to complete required mandatory educational training.
• Six (6) months Customer Service experience or 6 months volunteer experience preferred
• BLS/HealthCare Provider certification obtained within 90 days of hire. – renewed every two years.

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

Section 1557 Non-Discrimination

The Office for Civil Rights (OCR) enforces Section 1557 of the Affordable Care Act (Section 1557), which prohibits discrimination on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, gender identity, and sex characteristics), in covered health programs or activities. 42 U.S.C. 18116.