Transporter

Westchester Medical Center; City of Poughkeepsie (NY); On-site; USD 32,000 - 46,000; Full time

Job summary

Westchester Medical Center in New York is seeking a transporter to move patients safely between departments, assist with bed and wheelchair transfers, and ensure timely care delivery. The role includes transporting specimens and records, maintaining privacy, and upholding high customer service standards.

Responsibilities also cover using proper lifting techniques, preparing transport necessities, and supporting nursing staff.

Qualifications

• Excellent customer service and courteous demeanor.
• Ability to communicate with customers, vendors and staff.
• Respect privacy and safety protocols during transport.

Responsibilities

• Transport patients between departments using stretchers, beds or wheelchairs as needed.
• Assist clinical staff with moving patients using proper lifting techniques.
• Prepare charts, oxygen and transport necessities to prevent delays.
• Answer pager calls promptly and ensure equipment is clean and functional.
• Perform cart runs for specimens, medical records and other items as scheduled.
• Perform other related duties and uphold the hospital mission and CARE values.

Skills

Customer service

Communication

Safety awareness

Education

High school graduate or equivalent

Job description

The Transporter is responsible for the movement of all patients from one department to another in a safe and timely manner so that all departments can operate in an efficient manner. The transporter is also responsible for the transporting of specimens, X-Ray charts and other reports throughout the hospital. RESPONSIBILITIES

• Demonstrates the ability to transport patients from patient units to other departments while on stretchers, beds or in wheelchairs as requested by departments in a safe manner and adhering to time schedules.
• Demonstrates awareness of the importance of comfort and privacy needs of patients. Patients are properly covered when transporting them from one area to another.
• Demonstrates the ability to assist clinical staff in moving patients onto stretchers or into wheelchairs by using proper lifting techniques. . Demonstrates the ability to use approved protocols for safety, handoff and patient Identification so that patients are moved as requested and scheduled. Ensures that chart, oxygen and other transport necessities are ready at time of transport to avoid delays.
• Demonstrates the ability to answer calls received on the pagers in a prompt manner. Ensures that equipment is clean and in good working condition.
• Cart Run: Demonstrates the ability to collect and move specimens, medical records and other items as scheduled or requested between the departments throughout the hospital. Nursing reports are picked up and delivered at the scheduled times.
• Performs other related duties as directed.
• Serves as brand ambassador by upholding the WMCHealth Mission, Vision, and CARE values and promoting excellence in the patient experience, during every encounter.

QUALIFICATIONS/REQUIREMENTS EXPERIENCE

• Experience is preferred but not necessary.

EDUCATION

• High school graduate or equivalent preferred.

LICENSES/CERTIFICATIONS

• Current NYS drivers license preferred.

OTHER

• If applicable, the individual performing this job may reasonably anticipate coming into contact with human blood and other potentially infectious materials. Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.
• Demonstrates ability to effectively communicate with customers, vendors and staff.
• Demonstrates excellent customer service skills by being helpful, courteous and friendly to all.