Transportation Supervisor - St. Louis, MO

LAZ Parking; St. Louis (MO); On-site; USD 45,000 - 60,000; Full time

Job summary

LAZ Parking is seeking a Transportation Supervisor to oversee airport shuttle operations, ensuring safe and efficient loading/unloading of passengers and employees to and from terminals. The role reports to the Transportation Operations Manager and requires leadership of dispatch and drivers, while enforcing policies and coordinating with management on issues.

Some college is preferred and at least one year of supervisory experience is expected.

Qualifications

• Some college preferred.
• Minimum of one year supervisory/management experience at the next lower level is preferred.
• Proven organizational skills and ability to lead a team.
• Ability to understand and apply policies and procedures.
• Proven experience in disciplinary processes.

Responsibilities

• Complete daily shift logs and end-of-day shift reports.
• Oversee shuttle operations at multiple lots and terminals.
• Assist in supervision of dispatch and shuttle drivers and routes.
• Answer procedural questions for all drivers under supervision.
• Ensure employees follow uniform policy and grooming guidelines.
• Monitor shuttle routes and flow of traffic; notify TOM of issues.
• Complete incident and safety reports when needed.

Skills

Customer service

Team building

Interpersonal skills

Communication

Policy interpretation

Sense of urgency

Weather endurance

Education

Some college

Tools

Computer literacy

Job description

The Spirit Of The Position

The Transportation Supervisor oversees the shuttle operations of our airport location, under the direction of the Transportation Operations Manager, Airports to provide effective, efficient and safe transportation, loading and unloading passengers & employees to and from the airport terminals, and to ensure that all activities support the safety and welfare of all passengers.

Principal Job Duties

• Complete daily shift logs, end of day shift report, shuttle out of service logs and provide relevant reports to team members as instructed.
• Ensure DVIR’s are completed adequately.
• Check schedule for call-offs and make any changes to provide proper coverage.
• Oversee shuttle operations at Lots: A, B, C, D, E, and terminals.
• Assist in the supervision of dispatch and shuttle drivers and routes.
• Answer procedural questions for all drivers under your supervision.
• Ensure all employees are following the company uniform policy and grooming guidelines.
• Stay abreast of all procedural changes and memos.
• Monitor shuttle routes and flow of traffic.
• Assist customers with questions, concerns, complaints, comments and directions.
• Make necessary notifications of any service issues to the TOM.
• Complete incident reports as needed to document damage, theft or personal injury claims. This includes accident reports and workers compensation claims as well.
• Knowledge and ability to perform shuttle driving in an emergency.
• Look for damage or other problems in or around the facility and take appropriate action.
• Fill out daily location inspections, shift reporting and facility maintenance requests when needed.
• Email upper management on any concerns or problems encountered during shift.
• Other duties as assigned.
• Possess and exhibit a “People First” – “How can I help” attitude.

Education

• Some college preferred.

Experience

• Minimum of one year supervisory/management experience at the next lower level is preferred.
• Proven organizational skills to include
• Computer literacy
• Leadership
• Communication
• Teambuilding
• Employee engagement
• Proven ability to understand and apply policies and procedures.
• Proven experience in the ability to deal appropriately with employee disciplinary processes.

Skills

• Strong customer service skills and abilities.
• Excellent teambuilding and interpersonal skills.
• Ability to work independently and multi-task.
• Ability to communicate professionally and effectively with all levels of the organization.
• Ability to interpret policies, procedures, and standard business practices.
• Demonstrates a sense of urgency and timeliness.
• Ability to work in the environment, snow, rain, heat, etc.

Physical Demands

• Willingness to work in the elements – heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least 60 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

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