Transportation Supervisor

Domino's; Michigan; On-site; USD 80,000 - 88,000; Full time

Job summary

Domino's in Michigan is seeking a Transportation Supervisor to lead a team of Class A/B drivers, schedule routes, and ensure DOT compliance. The role includes coaching drivers, reviewing trip sheets, and maintaining safety standards in a fast-paced environment.

You will manage routing, hours of service, payroll in a pinch, budget monitoring, and partner with the Transportation Manager to optimize fleet performance. A strong background in logistics and people leadership is essential.

Qualifications

• 2-3 years supervisory experience
• 2-3 years route scheduling experience
• Knowledge of DOT regulations and FMCSA rules
• MS Office, SAP, Samsara, TMS tools familiarity
• Willingness to support 24-hour operation and emergency contacts

Responsibilities

• Recruit, interview, select, and mentor new drivers
• Monitor driver performance and coach for improvement
• Complete driver performance reviews
• Review logs and ensure DOT compliance
• Coordinate onboarding and training
• Maintain safe work environment per FMCSA/OSHA rules
• Communicate with drivers, departments and vendors daily
• Assist with budget monitoring and transportation reports
• Schedule routes and monitor Hours of Service
• Perform maintenance and vehicle coordination
• Assist with payroll when needed
• Handle customer complaints and maintain relationships

Skills

Supervisory experience

Route scheduling

DOT regulations knowledge

Customer service

Coaching

Education

High School Diploma or equivalent

2-year degree preferred

Tools

MS Office

SAP

Samsara

Transportation Management Systems (TMS)

Job description

• Job Category Org: Supply Chain Leadership

Company Description

MAKE GREAT PIZZA — AND MORE — POSSIBLE

Be a part of the world's #1 Pizza company and watch your career grow!

Job Description

The Transportation Supervisor oversees a team of drivers [Class A and B] delivering to Domino’s Pizza stores. The supervisor is responsible for scheduling drivers, routing trucks, reviewing trip sheets for accuracy and ensuring compliance with DOT regulations, state, local laws, and company policies and programs. Effectively and efficiently handle customer complaints and concerns. Train new drivers in job duties, safely, and complete Job Safety Observations (JSO). The supervisor must be comfortable working in a diverse, fast paced environment.

Salary: $80k - 88k + up to a 10% Company Bonus!

RESPONSIBILITIES AND DUTIES

Leadership:

• Recruit, interview, select, and mentor new and tenured drivers
• Monitor drivers performance and hold accountable when performance is below expectations, using coaching and/or progressive discipline, as needed
• Complete driver’s annual performance reviews
• Review driver’s lytx and logs and coach according to company
• Collaborate in drivers onboarding and training
• Ensure safe work environment in compliance with FMCSA, OSHA, company standards, local, state, and federal requirements
• Effectively communicate day-to-day with drivers, departments and vendors
• Create positive environment, morale and respect among team members
• Attend and participate in classroom or virtual Leadership & Development trainings
• Coordinate safety/team/quarterly meetings
• Self not mandatory not mandatory.

Reporting/Budget:

• Prepare and assist with Transportation generated reports
• Monitor budget and fuel cards to ensure funds are maximized
• Participate in the development of budgets

Routing, Scheduling, Hours of Service, and Maintenance:

• Weekly schedule driver routes and re-routing as necessary to ensure route coverage
• Conduct route analysis and recommend saving opportunities to Manager
• Monitor driver hours of service via onboard system
• Conduct route observations to ensure Drivers are safely performing their duties as required by company and DOT standards (The numbers of observations per period are determined by the number of drivers at the SCC)
• Maintain and monitor food safety standards in compliance with company and franchisee requirements
• Perform payroll duties when necessary and review driver payroll for accuracy
• Monitor mis-deliveries, and make recommendations to Manager on avoidance strategies
• Schedule truck maintenance and maintain fleet image
• Coordinate deliveries and backhauls activities
• Assist the Transportation Manager with truck leasing meetings to ensure PMs are met to Domino’s standard and repairs are completed in a timely manner
• Perform other duties as assigned by leadership
• As needed, if qualified, drive company vehicle or straight truck for deliveries or to leasing company for service/maintenance, and on occasion work the yard

Customer Relations:

• Answer Slice of Pie complaints and keep leadership informed of findings
• Maintain positive customer relationships
• Customer Surveys

Qualifications

• High School Diploma, some college hours, 2-year degree preferred
• 2-3 years of documented supervisory experience
• 2-3 years route scheduling experience
• Knowledge of Department of Transportation, FMSCA rules and regulations
• MS Office, SAP, Samsara, Transportation Management Systems (TMS), computers, and scanner equipment/software
• Willingness to support a 24-hour operation, including carrying an emergency cell phone as needed
• Results-oriented with strong organizational, decision making and people skills
• Successfully pass a background check every third year on your anniversary date

PHYSICAL REQUIREMENTS

• Ability to stand and/or walk for extended periods of time, climb stairs, and lift to 25 lbs. frequently and 50 lbs. on occasion
• Ability to bend, twist, reach, push, and pull throughout the shift
• Ability to work in extreme temperatures (non-airconditioned warehouse), both indoors and outdoors, including refrigerated conditions [33-38]
• Ability to work in environment with exposure to loud machinery
• Must be able to work around yeast and flour

Additional Information

Domino's Team USA stores value honesty, transparency, and accountability, and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for our team members.