Transportation Supervisor

The Salvation Army; Long Beach (CA); On-site; USD 65,000 - 85,000; Full time

Job summary

The Salvation Army in Long Beach, CA is seeking a Transportation Supervisor to lead a team of drivers and transportation staff. You will plan routes, manage the fleet, ensure safety and DOT/TSA compliance, and coordinate with retail and program teams to meet objectives.

Ideal candidates have supervisory experience, strong leadership, and the ability to optimize delivery operations while maintaining high service levels and safety standards.

Qualifications

• Proven ability to lead, coach, and motivate teams (drivers and staff).
• Strong logistics planning and fleet management skills.
• Excellent customer service and professional communication.
• Experience coordinating with multiple departments and stakeholders.
• Proficient in Microsoft Office and data record keeping.

Responsibilities

• Monitor driver performance and transportation operations for improvements.
• Manage transportation costs while maintaining service levels.
• Maintain driver logs, vehicle inspections, and delivery records.
• Coordinate with retail, WTU, and program teams for smooth operations.
• Plan and optimize routes and schedules for efficiency.
• Partner with HR to hire drivers and complete training requirements.
• Prepare weekly schedules and ensure payroll reports are accurate.

Skills

Leadership

Logistics management

Customer service

Teamwork

Time management

Tools

Microsoft Office

Job description

JOB TITLE: TRANSPORTATION SUPERVISOR

DEPARTMENT: PRODUCTION

STATUS: FULL-TIME

IMMEDIATE SUPERVISOR: OPERATIONS MANAGER

THE SALVATION ARMY MISSION STATEMENT:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

POSITION OBJECTIVES

• Create a positive and mentoring environment for Beneficiaries (ARC rehabilitation program participants) through collaboration and partnership with program staff.
• Supervise and manage a team of Drivers including hiring, training, and scheduling.
• Plan and optimize delivery routes to ensure timely and efficient delivery of goods.
• Manage The Salvation Army fleet of vehicles, including maintenance, repairs, and inspections.
• Ensure compliance of safety regulations and TSA policies to maintain a safe working environment.

QUALIFICATIONS

• High School Graduate or equivalent (Required)
• Current valid driver’s license: able to pass MVR report (Required)
• Must pass TSA driver and safety training series.
• Must pass background check, which will include Criminal History and Sex Offender Registry
• Demonstrated ability to lead, coach, train, and motivate others.
• Ability to communicate (verbal and written) effectively with fellow employees, beneficiaries, and donors.
• Proficient with Microsoft Office Suite
• Working knowledge of DOT rules and regulations
• General understanding of Safety Rules for Dock and Transportation
• Minimum of five years light industrial, transportation, or operations’ experience.
• Minimum two years of verifiable supervisory experience.

PHYSICAL REQUIREMENTS

• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts.
• Ability to occasionally lift up to 50 lbs.
• Ability to operate a motor vehicle.
• Ability to operate forklift and complete regular certification requirements.
• Ability to perform various repetitive motion tasks.
• Due to the facility's nature, incumbent must be able to occasionally work outdoors and feel comfortable walking on potentially uneven surfaces.

CORE COMPETENCIES

• Logistics Management – Strong understanding of transportation logistics including route planning, fleet management and analyzing transportation data.
• Customer Service - Good interpersonal skills and ability to interact with customers professionally.
• Teamwork – Ability to work effectively as part of a team, especially when coordinating with retail, WTU and Donor.
• Leadership - ability to manage a team of drivers, transportation staff and Beneficiaries effectively.
• Time Management - Effective time management skills to prioritize tasks and ensure timely deliveries.

ESSENTIAL JOB DUTIES

• 1. Monitor the performance of drivers and transportation operation to identify areas for improvement.
• 2. Manage transportation costs and identify opportunities to reduce expenses while maintaining service levels.
• 3. Maintain accurate records and documentation related to transportation activities, including driver logs, vehicle inspection and delivery records.
• 4. Coordinate with other departments such as retail, WTU and program to ensure smooth operation.
• 5. Resolve any transportation-related issues or delays that may arise during delivery or pick-up process.
• 6. Partner with HR in hiring driver positions and completion of training requirements.
• 7. Prepare weekly work schedule in accordance with budgeted hours and ensure payroll reports are completed on time.
• 8. Oversee training and supervision of Drivers/Material Handlers and beneficiaries assigned to the transportation department. Responsible for training and supervision of beneficiaries who are assigned as truck helpers.
• 9. Plan and optimize route schedules based on delivery and driver schedules for efficiency.
• 10. Maintain all DOT and driver files to align with state and federal law.
• 11. Ensure each truck, tractor and trailer meets TSA operational and safety standards.
• 12. Supervise the donation operations to include donation attendant training, CCC locations, donation bin placement, and donor relations. Ensures a quality donation experience for donors.
• 13. View SmartDrive reports each morning, giving proper coaching/disciplinary action as necessary.
• 14. Plan and conduct weekly Transportation Team meetings per ARC Policies.
• 15. Review and approve all direct report timecards; ensure compliance with Wage and Hours requirements.
• 16. Ensure loading and unloading equipment is safe and operable to include carts, dollies, load binders, flat carts, etc.
• 17. Assures safety measures established and maintained by ARC policy and government regulations.
• 18. Plays a critical role in driving company culture change efforts and change management processes.
• 19. Assumes responsibility of day-to-day Operations in the absence of the Operations Manager.
• 20. Other duties and responsibilities as assigned.

Qualifications

Experience

Required2 years

supervisory

5 years

light industrial, transportation, or operations

Licenses & Certifications

Required

Driver's License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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