Transportation Supervisor

Dnata; Everett (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

dnata Catering in Everett, MA seeks a Transportation Supervisor to oversee efficient meals and supply transportation to airline clients. You will manage CDL drivers, dispatchers, and vehicle maintenance while optimizing routes and ensuring safety.

The role involves coordinating with other departments to ensure on-time deliveries and customer satisfaction in a fast-paced environment.

Qualifications

• High School diploma or GED with related experience or training.
• CDL Class A or B preferred but not required.
• Ability to read safety rules and manuals.
• Able to write routine reports and correspondences.
• Able to speak effectively before groups.
• Proficient with Word and Excel.

Responsibilities

• Manage transportation movements between facility and airfield per customer needs.
• Ensure catering is transported following SOPs and safety guidelines.
• Oversee dispatchers coordinating truck movements and timings.
• Maintain fleet readiness and appearance of catering trucks.
• Schedule drivers and dispatchers with proper coverage.
• Implement safety audits and corrective action plans.

Skills

CDL license proficiency

Logistics coordination

Team leadership

Route optimization

Safety compliance

Customer communication

Problem solving

Reading comprehension

Writing reports

Weather resilience

Adaptability

Education

High School diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Key Responsibilities as a Transportation Supervisor at dnata Catering, you will be responsible for overseeing the efficient and timely transportation of meals and supplies to various airline clients. With a focus on logistics and coordination, you will ensure that our products are delivered to the correct destinations, adhering to strict schedules and safety regulations. Your role will involve managing a team of CDL drivers and driver helpers and ect., monitoring vehicle maintenance, and optimizing delivery routes for maximum efficiency. Additionally, you will collaborate with other departments to ensure smooth operations and customer satisfaction. Join our team and help us deliver exceptional catering services to airlines around the world!

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Manage transportation movements between the facility and airfield according to requirements of the customer and operational needs.
• Ensure all catering is transported with adherence to all SOPs, safety guidelines and internal quality assurance programs.
• Manage a small group of dispatchers who are responsible for coordinating the movements of all trucks, checking, verifying, and advising of latest timings, delays and special operations notices.
• Maintain a fleet of catering trucks and vehicles for performance, appearance, and operational readiness.
• Manage the scheduling of drivers and dispatchers, ensuring correct coverage throughout a week including days off, minimum rest periods.
• Implement and maintain robust safety audit program, providing root cause analysis and corrective action plans for identified failures.

NONESSENTIAL FUNCTIONS:

• Other duties as assigned.

EDUCATION:

High School diploma or GED Required with 2 years related experience and/or training.

QUALIFICATIONS:

• CDL License Class A or B preferred, but not required.
• Airport Experience is preferred, but not required.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• knowledge of Microsoft Word and Microsoft Excel.
• Must be able to passport authority (local/ State) and U.S. Customs & Border Protection background check and obtain ID.
• Must be able and willing to work a flexible schedule.
• Able to work closely with customers in a fast-paced environment.
• Must be able to work in inclement weather (windy, rain, snow, excessive heat).
• Ensure compliance with IMIS, IIP, GTF, and all dnata hub reporting requirements.
• Ensure compliance with catering truck operations (CTO), Airside Safety (AO) equipment guidance (EQ) training manuals and checklist (OJT) to support the Global Training Framework (GTF).
• Ensure compliance with fleet maintenance record keeping and updating of service intervals in management database.

Intellectual/Social demands:

While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. This position also requires constant attendance and punctuality - Is consistently at work and on time. Follows instructions, responds to management direction; Takes responsibility for own actions; Completes tasks on time or notifies appropriate person with an alternate plan. Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Physical demands:

While performing the duties of this job, the employee is regularly required to stand, walk; reach with hands and arms and stoop, kneel, or crouch. The employee must regularly lift and /or move up to 30 pounds. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Use equipment and materials properly.

Work environment:

While performing the duties of this job, the employee is regularly exposed to extreme cold/heat (weather), heights and loud noise (earplugs must be worn while on the Ramp)