Transportation Specialist, SWA- Ops Delivery Experience

Amazon; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Transportation Specialist to enhance operational efficiency. This role involves deep data analysis, stakeholder coordination, and managing shift operations while fostering a collaborative environment. The ideal candidate will possess strong analytical and communication skills, with a focus on process improvement. Join a dynamic team that values ownership and continuous learning, where your contributions will directly impact customer satisfaction and operational excellence.

Qualifications

• Bachelor's degree in computer science, engineering, or statistics.
• Experience with Excel and SQL for data analysis.

Responsibilities

• Coordinate with stakeholders to resolve concerns through SOPs.
• Manage shift operations and develop reports.

Skills

Analytical Skills

Communication Skills

Problem Resolution

Process Improvement

Education

Bachelor's degree in a quantitative/technical field

Tools

Excel

SQL

Job description

Purview of a Transportation Specialist

This role is based in SWA.

Responsibilities include, but are not limited to:

1. Communication with internal customers (CS, MM, LM, FC, Trans Program, HR).
2. Exceptional written and verbal communication skills with the ability to create compelling positioning/messaging strategy and present complex information clearly and concisely.
3. High attention to detail and proven ability to manage multiple, competing priorities simultaneously with minimal supervision.
4. Strong analytical, mediation, and problem resolution skills.
5. Demonstrated leadership with a bias towards action, supporting a culture of ownership and learning.
6. Skilled in collaborative management environment, clear formal and informal communication with members of the remote and local management teams.
7. Strong understanding of process improvement techniques.

Key job responsibilities

1. Deep dive skills with the data and producing analysis.
2. Coordinate with stakeholders and work on permanently resolving concerns by setting up SOPs/automation.
3. Deep dive on operation and shipper escalations.
4. Run defect reduction programs by coordinating with various cross-functional teams.
5. Manage shift operations.
6. Develop reports.

Qualifications:

• Bachelor's degree in a quantitative/technical field such as computer science, engineering, or statistics.
• Experience with Excel and SQL.
• Excellent interpersonal skills.
• Demonstrated problem-solving and analytical skills.

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