Transportation Specialist

Depelchin-Children; Houston (TX); On-site; USD 36,000 - 54,000; Full time

Job summary

Texans Together seeks a Transportation Specialist to provide safe transport and supportive care for children, youth and families. You will ensure safety, address basic needs, and document services in required systems.

The role requires trauma-informed interactions, cultural sensitivity, and the ability to travel frequently within Regions 6a/6b as staffing plans are finalized.

Qualifications

• High School Diploma or Equivalent.
• One-year full-time social services or related experience.
• Ability to travel up to 75% of the time.

Responsibilities

• Observes and supervises parent-child visits to ensure a safe, supportive environment.
• Provides safe, reliable transportation for children, youth and families to appointments.
• Attends to clients’ basic needs during transportation, including meals when necessary.
• Completes accurate documentation in IMPACT, COBRIS and required systems.
• Maintains transportation and appointment schedules and coordinates with caseworkers.
• Demonstrates trauma-informed, respectful interactions with clients and staff.

Skills

Effective communication

Trauma-informed care

Customer service

Documentation

Cultural sensitivity

Education

High School Diploma or Equivalent

Job description

Position:

Transportation Specialist

Comparable DFPS Position:

Human Services Technician

Classification:

Full-time, Non-exempt

Reports to:

Transportation Supervisor

Company:

Texans Together

Location:

Regions 6a and/or 6b (Specific work locations will be assigned and communicated as staffing plans are finalized)

Position Description:

The Transportation Specialist provides safe, reliable transportation and supportive care to children, youth, and families. This position ensures clients’ safety and basic needs while providing compassionate, trauma-informed support during transportation and other assigned activities. The Specialist works independently and demonstrates sensitivity to the cultural and socioeconomic needs of the individuals served.

Primary Responsibilities:

• Observes and/or supervises parent-child visits and ensures a safe, supportive environment.
• Provides safe and reliable transportation for children, youth, and families to appointments, visits, placements, and other required destinations.
• Attends to clients’ basic needs during transportation and supervision, including obtaining meals when necessary.
• Completes accurate and timely documentation of client contacts and services in IMPACT, COBRIS, and other required systems.
• Maintains transportation and appointment schedules and coordinates service requests with caseworkers and supervisors.
• Provides supervision and support to children awaiting placement, as assigned.
• Demonstrates respect for cultural diversity and maintains professional, trauma-informed interactions with clients, coworkers, and other stakeholders.

Required Qualifications:

• High School Diploma or Equivalent.
• One-year full time social services, clerical, secretarial, administrative support, general office or DFPS experience.

Knowledge, Skills and Abilities (KSAs)

• Ability to communicate effectively, both verbally and in writing, to inspire trust, convey hope, and engage individuals in meaningful goal-setting and problem-solving.
• Ability to follow instructions and implement strategies that promote consistency, accountability, and positive outcomes for children and families.
• Ability to work effectively with others to foster collaborative relationships that support hope-centered planning and shared success.
• Ability to effectively supervise children of various ages while creating safe, nurturing environments that encourage resilience, growth, and positive development.
• Ability to utilize technology, software applications, and office equipment to document progress, coordinate services, and support.
• Ability to provide administrative and operational support to multiple staff members while contributing to a collaborative culture that promotes engagement, strengths-based practice, and hope-driven outcomes.
• Ability to safety operate agency vehicles, including multi-passenger vehicles.
• Ability to provide supervision to children who are waiting for placement.
• Ability to travel approximately 75% of the time, including within and outside the assigned region, sometimes with limited notice.
• Ability to work a flexible schedule based on client needs, including mornings, evenings, overnight hours, weekends, and holidays.
• Knowledge of community resources and support systems that help children and families build hope, achieve goals, and strengthen protective factors.

Work Conditions:

• Environment: Office-based
• Conditions: Frequent interaction with children, youth, families, caregivers, and community partners in a variety of settings. May involve exposure to stressful, emotionally challenging, r unpredictable situations involving children and families
• Work Schedule: Monday-Friday during standard business hours
• Travel: Frequent - Travel approx. 75% of the time to homes and office both within and outside assigned region, sometimes with limited notice. Reliable transportation required.

DePelchin is Proud to be an Equal Opportunity Workplace.

DePelchin is committed to selecting and employing the best and most qualified person available for each job opening without unlawful discrimination of any kind. Additionally, DePelchin is committed to providing a work environment free of discrimination and harassment on the basis of race, color, sex (including pregnancy, sexual orientation and gender identity), marital or parental status, veteran status, religion, national origin, age, disability, family medical history, genetic information, or political affiliation.