Transportation Specialist

Del Monte Foods; Dallas (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) with company match

Employerpaid life & disability保险

Job summary

Fresh Del Monte Produce Inc. in Dallas, TX seeks a Logistics Dispatcher Supervisor to oversee Tricont Logistics freight coordination and support a fast-paced distribution network.

You will model company values such as respect, integrity and safety while ensuring efficient operations and strong problem-solving skills. The role requires coordinating carriers, drivers, and sales teams; overseeing billing accuracy; and maintaining 98%+ on-time performance.

Qualifications

• Work hours: 50+ hours per week as needed.
• Strong communication and customer service skills.
• Negotiation and problem-solving abilities.
• Proficient with MS Office applications (Excel, Word, PowerPoint).
• Ability to coordinate high-volume phone activity and logistics.
• Data entry accuracy and attention to detail.

Responsibilities

• Provide superior customer service to internal and external customers.
• Dispatch company-controlled freight and support sales and commodity managers.
• Negotiate rates with carriers for expedited loads and new lanes.
• Meet or exceed rate expectations defined by pricing.
• Maintain billing and dispatch accuracy of 98%+.
• Coordinate between carriers/drivers/dispatch and sales.
• Post freight on load boards and book loads with carriers.
• Ensure on-time pick-up and delivery performance (98%+).
• Lead night shift and mentor junior staff when needed.
• Back up other dispatch positions and assist leadership with reports.

Skills

Communication

Negotiation

Problem solving

Fast-paced work

Multi-tasking

Customer service

Typing / data entry

MS Office skills

Education

High School diploma or GED

College degree preferred

Tools

Excel

Word

PowerPoint

Email

Job description

Benefits We Offer Include:

• Medical, Dental & Vision Insurance


• 401(k) with company match


• Employerpaid life & disability insurance


• Flexible Spending Accounts (FSA)


• Paid Time Off (PTO)


• 7 Company Paid Holidays


• 24/7 Telemedicine & Employee Assistance Program


• Optional voluntary benefits (legal, accident, identity protection)


• Eligibility on the first of the month following your hire date

Schedule:

Sunday: 6am-6pm

Monday-Wednesday: 8am- 5pm

Thursday: 8am-12pm

Purpose of Position:

Oversee the coordination of Tricont Logistics freight, ensuring seamless operations. Serve as a role model by embodying the company's core values, including respect, honesty, integrity, diversity, inclusion, and a commitment to the safety of oneself and others. This position demands the ability to thrive in a fast-paced environment, with strong problem-solving and organizational skills.

Accountabilities:

• Provide superior customer service to both internal and external customers by exceeding their expectations.


• Dispatch Company controlled freight and support of sales and commodity group managers.


• Negotiating rates with Carriers/Broker for expedited loads, re-routes, and new lanes


• Meet or exceed rate expectations as defined by corporate pricing


• Maintain billing and dispatch accuracy of 98% or greater


• Dispatch/coordinate between carriers/ drivers/dispatch and sales


• Post freight on various load boards and call carriers/broker to book loads


• Confirm/verify rate via load tendering process


• Follow company policy for processes and procedures


• Managing demurrage, detention, layover, and other accessorial costs in accordance with company process and solve driver/carrier/broker issues


• Update/track carrier/driver location information within company guidelines, report issues accordingly.


• Back up other dispatch positions


• Assist Manager or Director, Logistics Services in leadership duties and reports when instructed


• Problem solve driver/carrier issues


• Maintain on time Pick-Up and Delivery performance of 98% or better.


• Supervise and coordinate all AfterHours transportation activities, to include assignments, dispatching, tracking, reporting issues, scheduling and recovery as needed.


• Lead, coach, and evaluate night shift.


• Communicate effectively with day shift supervisors/managers/directors to ensure smooth handover and continuity of operations.

Minimum Skills Required:

• Work hours - 50 + hours per week as needed (Monday- Friday)


• High School diploma or GED, but college degree preferred


• High School diploma or GED, but college degree preferred or 3-6 years of transportation and 3rd party dispatch experience in sourcing and developing carriers and routing.


• Work independently, great communicator & customer service skills


• Negotiation skills


• Problem solving/Investigation skills


• Ability to coordinate high volume phone skills


• Computer experience with Microsoft products like excel and email


• Accurate typing skills


• Preferred transportation experience


• High School Degree/ College Degree


• Data Entry & high-volume phone skills


• Good/Great Communicator & customer service skills


• Problem Solving/Investigation


• Computer experience


• Ability to work in a fast-paced environment


• Ability to resolve conflicts


• Ability to organize/prioritize variety of tasks/projects


• MS Office Skills (Excel, Word, Power Point)

***Please note: This position does not qualify for relocation expenses. ***

Fresh Del Monte Produce Inc. is a global leader in the production, distribution, and marketing of fresh and fresh-cut fruits and vegetables. Our diverse product portfolio also includes prepared fruits and vegetables, juices, beverages, snacks, and desserts-available in over 80 countries worldwide. With operations spanning more than 35 countries, we've proudly been nourishing families for over 135 years.

We are committed to maintaining a drug-free workplace and are proud to be an Equal Opportunity Employer. Fresh Del Monte and its affiliates do not discriminate based on race, color, religion, national origin, age, disability, gender, veteran status, or any other characteristic protected by applicable law. We also participate in E-Verify* where applicable, to ensure employment authorization eligibility. Driven by our core values-Excellence, Care, Passion, Trust, and Creativity-we invite you to explore our career opportunities and join our FRESH team.