Transportation Services Supervisor — Lead Dispatch & CDL

Princess Cruises and Holland America Line; Alaska; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Free cruise after first season

Referral program

Life-long experience

Employee activities

Professional growth

Community service

Job summary

Princess Cruises and Holland America Line seeks a Transportation Services Supervisor (CDL) to oversee daily transportation operations and guide a team of drivers and dispatchers. You will ensure safe, efficient guest and employee movements and enforce company policies and regulatory requirements.

This leadership role requires coordinating driver schedules, monitoring communications, and prioritizing tasks to maintain high service levels in a fast-paced environment.

Qualifications

• CDL Class B with air brake endorsement required.
• Three years of experience in operations, dispatch, or training.
• Clean driving record; MVR may be requested.
• DOT physical and drug screen must be passed.
• Minimum 21 years old to hold a CDL.
• Must have motor coach driving experience.
• Pre-employment background check required.

Responsibilities

• Supervises transportation services team and activities.
• Performs driver and dispatch duties.
• Assists with scheduling, transportation services activities and operations.
• Monitor radio and telephones to assist drivers and assign tasks as needed.
• Routinely applies knowledge of operations, company products and customer services to staff.
• Performs incident investigation and reporting.
• Manages responsibilities per company policies, objectives and laws/regulations.
• Other duties as assigned.

Skills

Leadership

Team Management

CDL Class B

Dispatch & Scheduling

Safety Compliance

Problem Solving

Communication

DOT Regulations

Tools

Business software

Job description

Princess Cruises and Holland America Line seeks a Transportation Services Supervisor (CDL) to oversee daily transportation operations and guide a team of drivers and dispatchers. You will ensure safe, efficient guest and employee movements and enforce company policies and regulatory requirements.

This leadership role requires coordinating driver schedules, monitoring communications, and prioritizing tasks to maintain high service levels in a fast-paced environment.