Transportation Services

Citadel Healthcare; Rockford (IL); Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Daily Pay & Competitive Compensation

401(k) with company match

Medical Insurance

Dental, Vision, and Disability ins.

Employee Assistance Program (EAP)

Employee Discount Program

Innovative Training Programs

Opportunity for Growth and Advancement

Paid Time Off

Job summary

Citadel Healthcare in Rockford, IL is seeking a Transportation Services professional to safely transport facility residents to and from appointments, while delivering quality customer service and upholding the care tone of the facility. Responsibilities include assisting residents into and out of the vehicle and safeguarding sensitive information.

Additionally you will follow safety policies, report concerns, participate in trainings, and perform other duties as assigned.

Qualifications

• Reliable, clean driving record and ability to assist residents in/out of the vehicle.
• CPR certification preferred but not required.

Responsibilities

• Transport residents to appointments and to preferred providers as needed.
• Deliver quality customer service and uphold a caring tone.
• Maintain confidentiality of protected health information.
• Follow safety policies and care plans; attend scheduled trainings.
• Report complaints and perform other duties as assigned.

Skills

Safe driving

CPR certification

Education

High School Diploma or GED

Current operator’s license

Job description

PA Peterson at the Citadel is seeking a Transportation Services to join their team! The Transportation Services is responsible for safely transporting facility residents to and from appointments, providing quality customer service and helping to set the tone for the level of care residents will receive at the facility all while operating the facility vehicle.

Transportation Services Duties and Responsibilities:

• Performs miscellaneous errands, such as carrying mail to and from the post office, transporting patients to doctor’s offices and other activities, and driving patients to preferred providers for emergency treatment.
• Ensures protected health information is kept confidential.
• Reports complaints made by residents to supervisor.
• Follows established safety policies and procedures.
• Observes safety needs of residents as indicated in care plan.
• Attends and participates in scheduled in-service training, educational classes and meetings.
• All other duties, as assigned

Transportation ServicesSkills and Abilities:

• Safe driving record and ability to assist residents with into and out of the facility vehicle.
• Ability to obtain a CPR certification, preferred.

Transportation Services Education and Experience:

• High School Diploma or GED preferred.
• Previous chauffeur’s experience preferred.
• Current operator’s license required.

Physical Requirements:

• Must be able to move intermittently throughout the workday.
• Must be able to push, pull move and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move and/or carry such weight a minimum distance of 50 feet
• Ability to lift 50 pounds with frequent sitting and operating of hand and foot controls
• May be necessary to assist in the evacuation of residents during emergency situation.

Citadel Healthcare Full-Time Benefits:

• Daily Pay & Competitive Compensation
• 401(k) with company match
• Medical Insurance
• Dental, Vision, and Disability insurance
• Employee Assistance Program (EAP)
• Employee Discount Program
• Innovative Training Programs
• Opportunity for Growth and Advancement
• Paid Time Off
• And much more!

Why Citadel?

At Citadel, it’s personal. We’re more than a workplace. We’re a community of caregivers, leaders, and changemakers who show up every day with heart and purpose. Whether you're at the bedside or behind the scenes, your work matters here because every role contributes to someone’s comfort, dignity, and healing. When you join Citadel, you’re not just building a career. You’re becoming part of something bigger.

We’ve been honored as a Certified Great Place to Work for three years in a row and named one of Fortune’s Best Workplaces in Aging Services, but the real reward is the difference we make together. Our people are the heart of our mission, and we invest in you with mentorship, growth opportunities, and a culture that sees you, supports you, and celebrates your impact.

Citadel Healthcare has a long and successful history of providing long and short-term skilled nursing care. At Citadel, we are committed to personalized, integrated care that factors in the total well-being of every guest and their family members, and that does not just meet, but exceeds, their expectations. As part of this empathetic, respectful culture of care, we are dedicated to meeting individual preferences and needs in order to help each guest feel at home and achieve an optimal health outcome- our number one goal.

Citadel Healthcare has been nominated as a Great Place to Work. https://www.greatplacetowork.com/certified-company/7020324

We don’t offer care for you-we care about you.

Citadel Healthcare Facilities are Equal Opportunity Employers and do not discriminate based on any protected right such as race, color, nationality, gender, age, disability or any protected applicable right under the National Labor Relations Act.