Transportation Security Supervisor – Lead Operations

TSA Careers Center; Manchester (NH); On-site; USD 34,000 - 69,000; Full time

Job summary

Transportation Security Administration, Department of Homeland Security in Manchester, OH, is seeking Supervisory Transportation Security Officer (STSOs) to lead security teams and oversee screening operations at the airport.

The role requires strong judgment, clear communication, and the ability to manage routine and high-pressure situations while coordinating staffing and ensuring adherence to TSA procedures.

Qualifications

• At least one year of specialized experience in supervising transportation-security operations.
• At least six months of experience as a work leader or supervisor.
• U.S. citizenship or U.S. national status.
• Ability to obtain security clearance and pass drug screening.
• Knowledge of TSA procedures and staffing coordination.

Responsibilities

• Supervise Transportation Security Officers and Lead Transportation Security Officers.
• Oversee passenger, carry-on baggage, checked baggage, or cargo-screening operations.
• Assign work, establish priorities, and coordinate employee rotations and coverage.
• Make security-based decisions using TSA procedures, operational information, observation, and professional judgment.
• Review employee performance and provide coaching, instruction, and developmental feedback.
• Approve leave and address routine employee or workplace concerns.
• Respond to security incidents, checkpoint disruptions, and emergency situations.
• Prepare operational briefings, checkpoint logs, incident reports, and management communications.
• Coordinate with airport stakeholders, law-enforcement personnel, and TSA leadership when required.
• Recommend improvements to screening procedures, staffing plans, and airport operations.

Skills

Leadership

Supervision

Decision making

Communication

Staff scheduling

Job description

Transportation Security Administration, Department of Homeland Security in Manchester, OH, is seeking Supervisory Transportation Security Officer (STSOs) to lead security teams and oversee screening operations at the airport.

The role requires strong judgment, clear communication, and the ability to manage routine and high-pressure situations while coordinating staffing and ensuring adherence to TSA procedures.