Security Operations Supervisor – Transportation

TSA Careers Center; New Hampshire; On-site; USD 34,000 - 69,000; Full time

Job summary

Transportation Security Administration, Department of Homeland Security in Campton, NH is seeking Supervisory Transportation Security Officers (STSO) to lead screening teams and oversee passenger and baggage screening operations.

The role requires sound judgment, clear communication, and the ability to coordinate staffing, manage incidents, and ensure TSA procedures are followed; shifts may include mornings, evenings, overnight, weekends, and federal holidays.

Qualifications

• Applicants generally need at least one year of specialized experience demonstrating the knowledge and judgment required to supervise transportation-security operations.
• Candidates should have at least six months of experience as a work leader, team leader, or supervisor.
• Review the eligibility section of the vacancy announcement before applying.

Responsibilities

• Supervise Transportation Security Officers and Lead Transportation Security Officers
• Oversee passenger, carry-on baggage, checked baggage, or cargo-screening operations
• Assign work, establish priorities, and coordinate employee rotations and coverage
• Make security-based decisions using TSA procedures, operational information, observation, and professional judgment
• Review employee performance and provide coaching, instruction, and developmental feedback
• Approve leave and address routine employee or workplace concerns
• Respond to security incidents, checkpoint disruptions, and emergency situations
• Prepare operational briefings, checkpoint logs, incident reports, and management communications
• Coordinate with airport stakeholders, law-enforcement personnel, and TSA leadership when required
• Recommend improvements to screening procedures, staffing plans, and airport operations

Skills

Leadership

Supervision

Decision making

Communication

Team coordination

Job description

Transportation Security Administration, Department of Homeland Security in Campton, NH is seeking Supervisory Transportation Security Officers (STSO) to lead screening teams and oversee passenger and baggage screening operations.

The role requires sound judgment, clear communication, and the ability to coordinate staffing, manage incidents, and ensure TSA procedures are followed; shifts may include mornings, evenings, overnight, weekends, and federal holidays.