Transportation Security Officer (TSO)

Nelson Enterprise Technology Services; City of Rochester (NY); On-site; USD 30,000 - 45,000; Full time

Job summary

Nelson Enterprise Technology Services in Rochester, NY, is seeking a Transportation Security Officer to ensure the security and safety of air travelers and aircraft. Responsibilities include identifying dangerous objects in baggage and performing various screening tasks using advanced technologies.

The ideal candidate will possess a high school diploma, excellent communication skills, and the ability to operate security equipment. This role involves interacting courteously with the public and may require lifting objects up to 50 pounds.

Qualifications

• Must possess excellent communication skills and represent NETS positively when interacting with the public.
• Must be proficient in English.
• Ability to attain dual function certification.

Responsibilities

• Identify dangerous objects in baggage and on passengers.
• Provide high levels of security and customer service.
• Perform screening duties in a professional manner.

Skills

Excellent communication skills

Excellent visual observation

Interpersonal skills

Ability to operate advanced technologies

Education

High School Diploma, GED, or equivalent

Job description

Description

This position performs a variety of duties related to providing security and protection of air travelers airports and aircrafts. Specifically, you will be responsible for identifying dangerous objects in baggage cargo and/or on passengers; and preventing those objects from being transported onto aircraft. You are required to perform various tasks such as: wanding pat down searches operation of x-ray machines lifting of baggage (up to 50 pounds) and screening and ticket review using electronic and imaging equipment. As a NETS Transportation Security Officer, you may perform passenger screening baggage screening or both. You are expected to perform these duties in a courteous and professional manner.

• Provides the traveling public with the highest levels of security customer service and professionalism
• Performs a variety of duties related to providing security and protection of air travelers airports and aircrafts and various tasks such as: pat down searches operation of x-ray machines property searches and ticket document checking using electronic and imaging equipment
• Continuously and effectively interact with the public giving directions and responding to inquiries in a reasonable tone and manner
• Stand and remain standing for periods up to three hours without sitting
• Lift and/or assist another individual to lift (from the ground) an object weighing 50 pounds
• Maintain focus and awareness within a stressful environment containing numerous distractions which includes noise from alarms machinery people time pressure disruptive and disruptive passengers and the requirement to identify and locate potentially life‑threatening devices and devices intended on creating massive destruction
• Make effective decisions in both crisis and routine situations
• Perform other duties as assigned

Requirements

• High School Diploma GED or equivalent; or minimum one year work experience in security work aviation screener work or x‑ray technician work
• Must possess excellent communication skills and the ability to represent NETS in a positive and professional manner when interacting with the traveling public and stakeholders
• Excellent visual observation and identification skills
• Skill sufficient to operate all advanced technologies and security equipment at screening checkpoints
• Must have the ability to attain dual function certification
• Must be a US citizen or US National
• Must be proficient in English (reading writing speaking and listening)
• Must possess excellent mental abilities (visual observation and identification mental rotation)
• Must possess excellent interpersonal skills (responsibility honesty integrity)
• Must possess excellent work values
• Able to work irregular hours and/or shifts including split shifts holidays weekends overtime and extended hours
• Able to successfully complete required classroom and on-the-job training and certification exams
• Ability to obtain a successful background investigation including criminal and credit checks required. Credit checks that reveal any of the following will result in ineligibility for this position: 1) defaulted on $7500 or more in debt (excluding certain circumstances of bankruptcy); 2) owe any delinquent federal or state taxes; or 3) owe any past‑due child support payments

Must meet the following medical standards:

• Distance vision correctable to 20/30 better in the best eye and 20/100 or better in the worse eye
• Near vision correctable to 20/50 or better binocular
• Color perception (e.g. red green blue yellow orange purple brown black white gray) note: color filters (e.g. contact lenses) for enhancing color discrimination are prohibited
• Hearing as measured by audiometry cannot exceed: a) an average hearing loss of 30 decibels (ANSI) at 500 1000 2000 and 3000Hz in each ear b) single readings of 50 decibels at 2000 or 3000 Hz in each ear c) single reading of 55 decibels at 4000 Hz in each ear
• Adequate joint mobility dexterity and range of motion strength and stability (to lift and move up to 50 pounds) as well as a complete medical evaluation including cardiovascular system hypertension etc.
• Ability to maintain focus awareness and work within a stressful environment which includes noise for alarms machinery people distractions and time pressure
• Pass a Drug and Alcohol Screening and random screening.