Transportation Security Officer - TSO

Nelson Enterprise Technology Services (NETS); City of Rochester (NY); On-site; USD 35,000 - 45,000; Full time

Job summary

Nelson Enterprise Technology Services (NETS) is looking for Transportation Security Officers (TSO) to work at the Rochester International Airport in Rochester, New York. This role centers on providing security and protection to air travelers, airports, and aircraft.

Candidates must have a high school diploma or equivalent, and be skilled in communication and visual observation. The position also requires U.S. citizenship and compliance with security training and medical standards.

Qualifications

• High School Diploma, GED or equivalent required.
• Must be a U.S. citizen or U.S. National.
• Proficient in English communication (reading, writing, speaking, listening).

Responsibilities

• Perform duties related to airport security and protection.
• Identify dangerous objects in baggage and on passengers.
• Provide security and excellent customer service.

Skills

Excellent communication skills

Visual observation

Interpersonal skills

Ability to operate security equipment

Mental abilities

Education

High School Diploma or equivalent

Job description

NETS is seeking Transportation Security Officers (TSO) to work at the Rochester International Airport in Rochester, New York (ROC)

Responsibilities

• This position performs a variety of duties related to providing security and protection of air travelers, airports and aircraft. Specifically you will be responsible for identifying dangerous objects in baggage, cargo and/or on passengers, and preventing those objects from being transported onto aircraft.
• Perform various tasks such as wanding, pat‑down searches, operation of x‑ray machines, lifting of baggage (up to 50 pounds) and screening and ticket review using electronic and imaging equipment.
• May perform passenger screening, baggage screening or both, and expected to perform these duties in a courteous and professional manner.
• Provides the traveling public with the highest levels of security, customer service and professionalism.
• Continuously and effectively interact with the public, giving directions and responding to inquiries in a reasonable tone and manner.
• Stand and remain standing for periods up to three hours without sitting.
• Lift and/or assist another individual to lift an object weighing 50 pounds from the ground.
• Maintain focus and awareness within a stressful environment containing numerous distractions including noise from alarms, machinery, people, time pressure, disruptive passengers and the requirement to identify and locate potentially life‑threatening devices.
• Make effective decisions in both crisis and routine situations.
• Perform other duties as assigned.

Qualifications

• High School Diploma, GED or equivalent; or minimum one year work experience in security work, aviation screener work or x‑ray technician work.
• Must possess excellent communication skills and the ability to represent NETS in a positive and professional manner when interacting with the traveling public and stakeholders.
• Excellent visual observation and identification skills.
• Skill sufficient to operate all advanced technologies and security equipment at screening checkpoints.
• Must have the ability to attain dual function certification.
• Must be a U.S. citizen or U.S. National.
• Must be proficient in English (reading, writing, speaking and listening).
• Must possess excellent mental abilities (visual observation, identification, mental rotation).
• Must possess excellent interpersonal skills (responsibility, honesty, integrity).
• Must possess excellent work values.
• Able to work irregular hours and/or shifts including split shifts, holidays, weekends, overtime and extended hours.
• Able to successfully complete required classroom and on‑the‑job training and certification exams.
• Ability to obtain a successful background investigation including criminal and credit checks. Credit checks that reveal any of the following will result in ineligibility: 1) defaulted on $7500 or more in debt (excluding certain circumstances of bankruptcy); 2) owe any delinquent federal or state taxes; or 3) owe any past‑due child support payments.

Must meet the following medical standards

• Distance vision correctable to 20/30 (better in the best eye) and 20/100 or better in the worse eye.
• Near vision correctable to 20/50 or better binocularly.
• Color perception (red, green, blue, yellow, orange, purple, brown, black, white, gray). Color filters for enhancing color discrimination are prohibited.
• Hearing as measured by audiometry cannot exceed: a) an average hearing loss of 30 decibels (ANSI) at 500, 1000, 2000 and 3000 Hz in each ear; b) single readings of 50 decibels at 2000 or 3000 Hz in each ear; c) single reading of 55 decibels at 4000 Hz in each ear.
• Adequate joint mobility, dexterity and range of motion, strength and stability to lift and move up to 50 pounds, and complete a complete medical evaluation including cardiovascular system, hypertension, etc.
• Ability to maintain focus, awareness and work within a stressful environment which includes noise for alarms, machinery, people, distractions and time pressure.
• Pass a drug and alcohol screening and random screening.

Conditions of Continued Employment

• In addition, you must successfully complete any required training at the FLETC Training Academy located in Glynco, GA, or at another location determined by TSA, followed by on‑the‑job training and a certification examination.
• Continued employment is contingent upon passing recurrent training and certification exams on a periodic basis.
• This is a non‑critical sensitive National Security position that requires you to be fingerprinted, photographed and complete appropriate security paperwork including a TSA background investigation for National Security Positions.