Transportation Representative

Smithfield Foods, Inc.; Suffolk (VA); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Relocation package

Job summary

Smithfield Foods, Inc. is seeking a Transportation Representative to coordinate between transportation providers, sales brokers, and customer buyers. You will monitor shipments, resolve delivery issues, and maintain high service standards to keep customers and shelves stocked efficiently.

Based in Suffolk, VA, the role uses real-time load tracking (FourKites) and proactive issue resolution. The position requires an Associate’s degree (Bachelor’s preferred) and strong communication, analytical,

Qualifications

• Associate’s degree required or equivalent experience.
• Strong verbal and written communication skills across teams.
• Familiarity with Microsoft Office Suite (Excel, Word) and order processing software.

Responsibilities

• Coordinate between transportation providers, sales brokers, and customer buyers.
• Monitor shipments and provide real-time status updates.
• Resolve delivery issues and maintain high service standards.
• Notify and collaborate with Customer Service on delivery issues to minimize disruptions.
• Enter and track delivery data and manage appointment changes.

Skills

Communication

MS Office

Analytical thinking

Multitasking

Teamwork

Education

Associate’s degree or equivalent

Bachelor’s degree preferred

Tools

FourKites

Job description

When you join Smithfield, you become part of something special – a company that’s sustainably feeding people around the world, producing good food the right way with respect for our people, animals, communities and planet. With opportunities across locations and functions, a culture grounded in our Core Four values – gratitude, communication, respect and accountability – and a strong commitment to learning, collaboration, and innovation, Smithfield offers challenging and rewarding careers where you can grow, contribute and make a real impact.

The value you’ll bring

The position summary states the general nature and purpose of the job. Overall accountabilities are defined in this section. As a Transportation Representative on our Supply Chain team, you will play a key role in ensuring timely, cost‑effective product delivery by coordinating between transportation providers, sales brokers, and customer buyers. You’ll support logistics operations by resolving delivery issues, facilitating communication, and maintaining high service standards to keep our customers and shelves stocked efficiently.

What you’ll do

• Carrier & Sales Communication: Serve as the main point of contact between transportation carriers and field sales teams, relaying updates and resolving service issues promptly.
• Real-Time Load Tracking: Use FourKites tracking software to monitor shipments and provide real‑time status updates.
• Service Issue Resolution: Notify Customer Service of existing or potential delivery issues, and work collaboratively to minimize disruptions.
• Broker & Sales Updates: Keep sales representatives and brokers informed about any transportation‑related challenges or delays.
• Delivery Management: Enter and track delivery data, make decisions on missed appointments, and determine the next best steps for customer satisfaction.
• High‑Profile Account Monitoring: Track and report on Spotlight Accounts with prior service issues, ensuring enhanced handling and follow‑up.
• Appointment Coordination: Assist with securing and re‑scheduling delivery appointments to align with customer expectations and delivery windows.

What we’re seeking

• Education & Experience: Associate’s degree from an accredited college or university; or equivalent combination of education and experience required.
• Communication Skills: Strong verbal and written communication skills with the ability to interact effectively across teams.
• Technical Proficiency: Familiarity with Microsoft Office Suite (Excel, Word) and order processing software.
• Analytical & Reasoning Abilities: Solid decision‑making skills and the ability to compare options and calculate transactional trade‑offs.
• Multitasking & Problem‑Solving: Proven ability to manage multiple tasks and resolve issues quickly in a fast‑paced environment.
• Team Collaboration: Demonstrated ability to work well with others and foster a respectful, team‑oriented work culture.

Other skills that make you stand out

• Bachelor’s Degree preferred.

The expected pay range for this position is $16.83 - $26.44 per hour. Smithfield Foods provides pay ranges that reflect its good faith estimate of the salary or hourly wage the company reasonably expects to pay for a position at the time of hire. Individual compensation will be determined based on several factors, including but not limited to, the scope and responsibilities of the role, location of the position, the candidate’s qualifications and experience, internal equity, external market pay for comparable positions and budget considerations.

Relocation Package Available

No EEO Information Smithfield is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans status, status as a disabled individual or any other protected group status or non-job characteristic as directed by law. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the employment selection process, please call us at 757-357-1595.

At Smithfield, good food starts with good people. "Good food. Responsibly.®" is more than just our tagline; it’s what we do. We provide good jobs. We take good care of our animals. We are good stewards of the environment. We do good in our local communities. Smithfield is proud to offer robust, flexible and affordable benefit plans and programs to support our team members and their loved ones, and with out-of-pocket costs, on average, 20 percent less than plans offered by other employers. Beyond our medical plans, our Be Well programs offer tools and resources to enhance your quality of life, at no additional cost. These programs are uniquely tailored to our Smithfield team and provide support for elective surgeries, weight loss, mental health, cancer, kidney disease, diabetes, smoking cessation, asthma, maternity management and more. Our company invests in your future. We offer comprehensive training and professional development programs designed to help you reach your full potential. Through LinkedIn Learning, employees can access on‑demand courses, professional certificates, and skill‑based training to build capabilities aligned with career and business needs. Our partnership with Guild supports your continuing education with tuition assistance covering English language learning, high school completion and degree programs, while our leadership development initiatives nurture high‑potential talent. We also offer unique benefits like our Smithfield Scholarship Program for employees’ children.

Headquartered in Smithfield, Virginia, since 1936, Smithfield Foods, Inc. is an American food company with a leading position in packaged meats and fresh pork products. With a diverse brand portfolio and strong relationships with U.S. farmers and customers, we responsibly meet demand for quality protein around the world. For more information, visit www.smithfieldfoods.com. Smithfield boasts a portfolio of high-quality iconic brands, such as Smithfield®, Eckrich® and Nathan's Famous®, among many others. For more information, visit www.smithfieldfoods.com and connect with us on Facebook, X, formerly known as Twitter, LinkedIn, and Instagram.