Transportation Program Specialist - Farmington, CT

MSCCN; Farmington (CT); On-site; USD 51,000 - 63,000; Full time

Job summary

American Red Cross in Farmington, CT seeks an on-site Transportation Coordinator to schedule and dispatch drivers (paid and volunteers), manage logistics for hospital deliveries, and support departmental programs.

You will supervise volunteers, plan local recognition events, monitor courier status, and collaborate with Fleet and Supply Management to ensure efficient, compliant operations. Bachelor’s degree and 2+ years’ experience required.

Qualifications

• Bachelor's degree required.
• Minimum of two years’ experience required.
• A valid driver's license and clean DMV record is required.
• Must have basic computer, reading, and communication skills.

Responsibilities

• Coordinate and schedule deliveries and shuttles including empty box pickups utilizing vendors/volunteers and ARC paid couriers based on the most economical and cost-effective means.
• Coordinate pickups of collected products from mobiles, fixed sites and staging sites utilizing the most economical and cost-effective means; adjust routes for weather, traffic, events as needed.
• Schedule and supervise volunteers and work with Volunteer Manager to increase volunteer base; participate in local volunteer recognition events.
• Engage volunteers as equal team members with specific responsibilities; support the workforce engagement team; assist with training and skill development of volunteers.
• Interact with internal and external customers to provide updates/status; monitor electronic manifest to provide tracking of couriers and deliveries; ensure real-time responsiveness to customers.

Skills

Driver's license

Reading skills

Communication skills

Two years experience

Education

Bachelor's degree

Job description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Job Description:

WHY CHOOSE US?

Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

WHAT YOU NEED TO KNOW:

In this vital role, you’ll schedule and dispatch both paid and volunteer drivers, manage transportation logistics, and ensure timely, safe deliveries to hospitals and facilities. You’ll also support the implementation of departmental programs, assist with remote team building for employees and volunteers, and gather feedback from customers to continuously improve service. In addition, you'll participate in volunteer engagement activities and events—helping to build and energize a compassionate, mission-driven team.

If you're organized, service-minded, and passionate about making a difference, join us—where your career is a force for good.

Key Responsibilities:

• Coordinate and schedule deliveries and shuttles including empty box pickups utilizing vendors/volunteers and ARC paid couriers based on the most economical and cost-effective means.
• Coordinate pickups of collected products (time-sensitive and non-time sensitive) from mobiles, fixed sites and staging sites utilizing the most economical and cost-effective means. Make proactive adjustments to routes on an as needed basis due to inclement weather, major traffic issues, and special events, etc.
• Schedule and supervise volunteers and work with volunteer Manager to increase volunteer base. Participate in/plan local volunteer recognition events.
• Engage volunteers as equal team members with specific responsibilities. Support the workforce engagement team; assist with the training and skill development of volunteers to enable mission delivery.
• Interact with internal and external customers to provide updates/status. Monitor electronic manifest to provide tracking of couriers and deliveries to customers. Perform Connect activities to ensure that we are responding in real time to provide better service to our customers.
• Work with supply management group and contracting as needed.
• Evaluate and ensure the proper vehicle needs are being met for the site and coordinate the request with the Fleet Coordinator. Work with Fleet for vehicle needs.
• Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations.

Standard Schedule: Monday - Friday 7:30am-4:00pm

Pay Information: Starts at $57,000 salaried, goes up based on experience.

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

Additional Qualifications/Responsibilities

WHAT YOU NEED TO SUCCEED:

• Bachelors Degree required
• Minimum of two years’ experience required.
• A valid driver's license and clean DMV record is required.
• Must have basic computer, reading, and communication skills.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE:

• Previous experience with messenger service or trucking company is desirable.

Physical Requirements:

Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift up to 50 lbs., squatting, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time.