Transportation Coordinator

Talentify; Farmington (CT); On-site; USD 51,000 - 63,000; Full time

Benefits offered by this job

Medical, Dental Vision plans

401K with up to 6% match

Paid Time Off

Job summary

The American Red Cross in Farmington, CT is seeking a Transportation Logistics Coordinator to schedule and dispatch paid and volunteer drivers, manage routes, and support transport programs for hospitals and facilities.

The role emphasizes volunteer engagement, customer updates, and compliance with procedures. A valid driver's license, two years of experience, and basic computer skills are required; a Bachelor's degree is a plus.

Qualifications

• Minimum of two years’ experience required.
• A valid driver's license and clean DMV record is required.
• Must have basic computer, reading, and communication skills.

Responsibilities

• Coordinate and schedule deliveries and shuttles including empty box pickups utilizing vendors/volunteers and ARC paid couriers based on the most economical and cost-effective means.
• Coordinate pickups of collected products from mobiles, fixed sites and staging sites utilizing the most economical and cost-effective means; adjust routes as needed for weather, traffic or events.
• Schedule and supervise volunteers and work with Volunteer Manager to increase the volunteer base and plan recognition events.
• Engage volunteers as equal team members with defined responsibilities; support the workforce engagement team; assist with training and skill development of volunteers.
• Interact with internal and external customers to provide updates and monitor courier deliveries; track shipments and provide real-time service improvements.
• Work with supply management and contracting; evaluate vehicle needs and coordinate with Fleet Coordinator.
• Perform duties in compliance with standard operating procedures and regulatory requirements.

Skills

Logistics coordination

Scheduling

Customer service

Communication

Education

Bachelor's degree (preferred)

Job description

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

Join us—Where your Career is a Force for Good!

Job Description:

WHY CHOOSE US?

Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

WHAT YOU NEED TO KNOW:

In this vital role, you’ll schedule and dispatch both paid and volunteer drivers, manage transportation logistics, and ensure timely, safe deliveries to hospitals and facilities. You’ll also support the implementation of departmental programs, assist with remote team building for employees and volunteers, and gather feedback from customers to continuously improve service. In addition, you'll participate in volunteer engagement activities and events—helping to build and energize a compassionate, mission-driven team.

If you're organized, service-minded, and passionate about making a difference, join us—where your career is a force for good.

Key Responsibilities:

• Coordinate and schedule deliveries and shuttles including empty box pickups utilizing vendors/volunteers and ARC paid couriers based on the most economical and cost-effective means.
• Coordinate pickups of collected products (time-sensitive and non-time sensitive) from mobiles, fixed sites and staging sites utilizing the most economical and cost-effective means. Make proactive adjustments to routes on an as needed basis due to inclement weather, major traffic issues, and special events, etc.
• Schedule and supervise volunteers and work with volunteer Manager to increase volunteer base. Participate in/plan local volunteer recognition events.
• Engage volunteers as equal team members with specific responsibilities. Support the workforce engagement team; assist with the training and skill development of volunteers to enable mission delivery.
• Interact with internal and external customers to provide updates/status. Monitor electronic manifest to provide tracking of couriers and deliveries to customers. Perform Connect activities to ensure that we are responding in real time to provide better service to our customers.
• Work with supply management group and contracting as needed.
  Evaluate and ensure the proper vehicle needs are being met for the site and coordinate the request with the Fleet Coordinator. Work with Fleet for vehicle needs.
• Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations.

Standard Schedule

Monday - Friday 7:30am-4:00pm

Pay Information

Starts at $57,000 salaried, goes up based on experience.

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

WHAT YOU NEED TO SUCCEED:

• Minimum of two years’ experience required.
• A valid driver's license and clean DMV record is required.
• Must have basic computer, reading, and communication skills.

WHAT WILL GIVE YOU THE COMPETITIVE EDGE:

• Previous experience with messenger service or trucking company is desirable.
• Bachelors degree is a plus

Physical Requirements:

Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift up to 50 lbs., squatting, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time.

BENEFITS FOR YOU:

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on type of job and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with up to 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here: Summary of Rights