Transportation Planner

Lindt & Sprüngli (North America) Inc.; United States; Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Hybrid work model

Annual bonus

Competitive compensation

Job summary

Lindt & Sprüngli (North America) Inc. is seeking a Logistics Load Planner to oversee day-to-day load planning across intermodal, truckload and LTL for multiple distribution locations in the US.

You will coordinate with customer service, warehouses and carriers to optimize service levels and costs. Ideal candidates hold a Bachelor’s degree or equivalent, have strong Excel skills, and experience in consumer-packaged goods.

Qualifications

• Bachelor’s degree or combination of experience and education.
• Experience in consumer-packaged goods.
• Proficient in Microsoft Excel.

Responsibilities

• Oversee day-to-day load planning across multiple transportation modes.
• Coordinate daily planning and optimize customer service and operations.
• Resolve shipment or delivery issues with warehousing and carriers.
• Collaborate with Logistics to assess carrier performance.

Skills

Written and verbal communication

Analytical skills

Prioritization and organization

Team collaboration

Education

Bachelor’s degree or equivalent experience

Tools

TMS (Transportation Management System)

Job description

Company Introduction

Lindt & Sprüngli is a Swiss chocolate manufacturer and recognized as a global leader in the market for premium chocolate, offering a large selection of products around the world. Lindt & Sprüngli looks back on a long-standing tradition of 175 years during which it has become known as one of the most innovative and creative companies making premium chocolate under the key brand Lindt.

Lindt & Sprüngli (North America) Inc. is the holding company of the US family of companies Ghirardelli Chocolate Company, Lindt & Sprüngli (USA) Inc. and Russell Stover Chocolates Inc. Lindt & Sprüngli (North America) Inc. offers a shared‑services model acting as the Center of Excellence for the North American market by providing world‑class Supply Chain, Project Management, Information Technology, and additional business services to the local entities.

This is an exciting time to join our company as we are further accelerating the success story and market expansion over the next years. High performing, entrepreneurial, result driven and passionate employees are key success factors for Lindt & Sprüngli. We are warmly welcoming ambitious talents to join us.

What Lindt & Sprüngli offers:

• A highly passionate team driven for success
• A fast‑changing business environment and entrepreneurial mindset
• Central and prime office location in Kansas City next to the Plaza
• US or international career opportunities within the Lindt Group
• Opportunities to be involved in employee committees
• A flexible work environment offering a hybrid model
• Market competitive compensation, annual bonus and benefits
• And of course – delicious premium chocolate!

Lindt & Sprüngli wants employees who align to our core values:

• Excellence: You have passion for what you are doing and strive for excellence
• Innovation: You are constantly looking for new and better ways to deliver success
• Entrepreneurship: You are empowered and accountable for your actions and results
• Responsibility: You act with integrity and treat everyone with respect
• Collaboration: You support your colleagues across disciplines, business segments and geographies

Job Description Summary

Overall responsibility for day-to-day load planning execution of multiple modes of transportation (intermodal, truckload, multi-stop, and less-than-truckload) for specific distribution/ manufacturing location(s). Coordinate daily load planning across all modes of transportation, reviewing and making recommendations for operational improvements. Work with customer service, distribution centers, carriers, and planning to optimize customer service and operational efficiencies. Resolve any shipment or delivery issues with warehousing and transportation partners. Collaborate with all functions within Logistics to provide performance feedback on transportation and warehouse providers.

Essential Functions

• Must be able to multi-task and work under a demanding, fast-paced environment
• Review shipment routing and freight costs to optimize service and cost according to published routing guide
• Use knowledge of transit time, carrier base, and cost to determine how and when to assign our refrigerated carriers to daily shipments, adjusting pickup and delivery dates as needed
• Effectively and proactively communicate with customer service, plants/DCs, and carriers to minimize impact of late/potentially late trucks
• Must understand financials of transportation and impact on department P&L to make effective current and future operational decisions
• Ensure that carrier(s) follow LSNA protocol—timely appointing, appropriate drop trailer pools, timely pickup and delivery, timely status updates, tender acceptance rate, on-time pickup, and on-time delivery
• Work daily within our Transportation Management System (TMS) for scheduling, reporting, and analytics
• Monitor carrier performance and follow-up with carriers when improvements are needed
• Approve upcharges and additional costs with carriers when needed
• Take on special projects and duties as assigned by management

Basic Qualifications

• Bachelor’s degree or a combination of experience and education
• Experience in consumer-packaged goods
• Strong written and verbal communication skills
• Proficient in Microsoft Excel

Preferred Qualifications

• Transportation/logistics management experience
• Working knowledge of TMS
• Experience in refrigerated and less-than-truckload transportation
• Ability to prioritize and organize assignments
• Strong analytical skills

Company Description

Lindt and Sprüngli (North America) Inc. is the Supply Chain and Business Shared Services Company supporting the Lindt & Sprüngli family of brands (Lindt USA, Ghirardelli Chocolates and Russell Stover Chocolates), headquartered in Kansas City, MO.

Employment by Lindt & Sprüngli (North America) Inc. is contingent upon I-9 Employment Eligibility Verification, passing the urinalysis drug screen, and satisfactory employment and background checks.

Lindt & Sprüngli (North America) Inc. is an Equal Opportunity Employer and does not discriminate on the basis of age, race, color, national origin, sex, marital status, sexual orientation and gender identity, disability, veteran status, pregnancy, or any other status protected by law.

Looking to grow your career in a dynamic, international setting? Join the Lindt & Sprüngli Group! Together, we thrive to achieve our bold ambitions, powered by our purpose and unique culture of community and mutual support – rooted in a proud tradition, yet always evolving to stay ahead and set new standards.

Across our diverse local teams, we think globally and act locally – empowering people to grow, take ownership and shape a sustainable future together. We are a responsible “employer of choice” who provides an inspiring people experience. Together, we build trust, drive innovation, and grow – as individuals and as a business.

Lindt & Sprüngli has been enchanting the world with chocolate for over 180 years. The long-established Swiss company with its roots in Zurich is a global leader in the premium chocolate category. Lindt & Sprüngli produces quality chocolates today at its 12 factories in Europe and the USA. Its products are sold by 41 subsidiaries and branch offices in around 620 of its own stores as well as via a network of around 100 distributors around the globe. With around 15,500 employees, the Lindt & Sprüngli Group reported sales of CHF 5.92 billion in 2025. Our commitment to contributing to a sustainable tomorrow is a key element driving the company’s actions and ambitions. Since 2008, the Lindt & Sprüngli Farming Program has been our Responsible Sourcing Standard for cocoa.