Team Leader - WH -2nd Shift - 10% Shift Differential

Lindt & Sprüngli (USA) Inc.; Stratham (NH); On-site; USD 32,000 - 36,000; Full time

Job summary

Lindt & Sprüngli (USA) Inc. is seeking a warehouse group leader to oversee Order Processing, Outbound Dock, and Manufacturing Support teams.

You will guide staff to ensure accurate, safe, and efficient fulfillment and shipping for all orders, while enforcing warehouse policies and safety standards. Required: prior warehouse experience, SAP familiarity, MS Office proficiency, and ability to train and lead teams.

Qualifications

• Prior warehouse experience required.
• Experience with SAP software and processes required.
• Knowledge of RF scanning and warehouse practices required.
• Proficient with MS Office.

Responsibilities

• Provide leadership within the Order Processing Team to ensure accurate, safe and efficient fulfillment of all sales orders.
• Lead the Outbound Dock Team to ensure safe and efficient shipment of outbound orders to Wholesale and Retail customers.
• Support the Manufacturing Support Team to ensure timely fulfillment of manufacturing requests.
• Ensure policies and procedures are upheld for safe and efficient warehouse operations.
• Oversee daily receipt, reviews, and transfer of materials in/out of manufacturing departments.

Skills

Warehouse leadership

MS Office

SAP familiarity

Education

High school or equivalent

Some college preferred

Tools

SAP

RF Scanners

Job description

Who We Are

At Lindt, we are a global fast-growing consumer goods company, enchanting the world with premium chocolate. We are driven by our passion for excellence and go the extra mile ensuring that every Lindt experience is nothing short of exceptional. Our collective efforts are geared towards making a positive impact, not only in the world of premium chocolate but also in the lives of our employees, customers, and communities. Our company embraces a culture defined by the core values of Excellence, Innovation, Entrepreneurship, Responsibility, and Collaboration, fostering a dynamic and collaborative environment where these principles drive our success.

Position Purpose

The individual in this position is responsible for acting as the group leader for responsible area(s) of one or more of the following key warehouse functional teams: Order/Conveyor Processing Team, Outbound Dock Team, and/or Manufacturing Support Team.

Essential Job Functions & Responsibilities

• To provide support, guidance, and leadership within the Order Processing Team to maintain consistent level of internal support and assure accurate, safe and efficient fulfillment of all sales order requests.
• To provide support, guidance, and leadership within the Outbound Dock Team to maintain consistent level of internal support to assure accurate, safe and efficient shipment of all outbound shipments to Wholesale and Retail customers.
• To provide support, guidance, and leadership within the Manufacturing Support Team to maintain consistent level of internal support to assure accurate, safe and efficient fulfillment of all manufacturing requests.
• To ensure that all policies and procedures are upheld to ensure accurate, safe and efficient operation within the warehouse environment.
• Oversee or perform the daily receipt, accurate reviews, and transfer of all materials transported in and out of the manufacturing departments.

Qualifications

• Experience:
  • Prior warehouse experience required
  • Demonstrated proficiency with a computer and with MS software required
  • Experience with SAP software and processes required
• Skills & Knowledge:
  • Knowledge of all standard warehouse practices using RF Scanners and processes required
  • Basic writing and math skills required
  • Supervisory skills and/or prior leadership skills are helpful but not required

Other Requirements

• Frequently lift and/or move up to 35 pounds, occasionally lift and/or move up to 75 pounds.
• Able to be trained and certified to operate PIT equipment: pallet jacks, fork trucks, reach trucks and turret stock picker (TSP). TSP equipment weighs approximately 18,000 pounds.
• Ability to pull, push climb, balance, stoop, knee, crouch and reach with arms.
• Must be able to walk frequently

Education & Certifications

• High school education or equivalent required
• Some college education preferred but not required

Training and Coverage

• Provide cross-training to designated members of department and ensure that requirements of the position and of the department are supported in the event of absence or other lack of availability.

Safety Checks and Audits

• Support the requirements of the functional team to ensure the safe and efficient operation of all material handling equipment.
• Oversee and perform daily equipment safety checks to support current safety mandates and to assure them that equipment is operational.

Compensation

• Compensation Range: $23.08 - $26.09
• A bonus and/or long-term incentive may be included as part of this compensation package.
• Applicants for this position must be currently authorized to work in the United States on a full-time basis. The company will not sponsor applicants for this position for work visas. Lindt USA’s salary range reflects market rates based on our size, revenue, and location. Starting pay is determined using a wide range of factors including, but not limited to, job‑related skills, knowledge, and experience as well as market conditions.

Equal Opportunity Statement

Lindt and Sprüngli is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.

Eligibility & Compliance

Applicants for this position must successfully pass a background screening and may be required to pass drug screenings as well.

Company Culture & Growth

If you are looking to join a winning team and fast-track your career, contact us! Join us on our journey of excellence, impact, and growth #LifeAtLindt Looking to grow your career in a dynamic, international setting? Join the Lindt & Sprüngli Group! Together, we thrive to achieve our bold ambitions, powered by our purpose and unique culture of community and mutual support – rooted in a proud tradition, yet always evolving to stay ahead and set new standards. Across our diverse local teams, we think globally and act locally – empowering people to grow, take ownership and shape a sustainable future together. We are a responsible “employer of choice” who provides an inspiring people experience. Together, we build trust, drive innovation, and grow – as individuals and as a business.

Company Overview

Lindt & Sprüngli has been enchanting the world with chocolate for over 180 years. The long-established Swiss company with its roots in Zurich is a global leader in the premium chocolate category. Lindt & Sprüngli produces quality chocolates today at its 12 factories in Europe and the USA. Its products are sold by 41 subsidiaries and branch offices in around 620 of its own stores as well as via a network of around 100 distributors around the globe. With around 15,500 employees, the Lindt & Sprüngli Group reported sales of CHF 5.92 billion in 2025. Our commitment to contributing to a sustainable tomorrow is a key element driving the company’s actions and ambitions. Since 2008, the Lindt & Sprüngli Farming Program has been our Responsible Sourcing Standard for cocoa.