Transportation Ops Technician: Scheduling & Coordination

Independence Coordinator; Charlotte (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Charlotte-Mecklenburg Schools in Charlotte, North Carolina is seeking a Technician, Transportation Operations to coordinate transportation activities at the district level under supervision. The role involves clerical tasks, payroll support, and ensuring daily bus coverage in collaboration with managers and drivers.

The position requires a high school diploma or GED and at least two years of related experience.

Qualifications

• High school diploma or GED required.
• Minimum of two (2) years of related experience required.
• Equivalent combination of education and experience.

Responsibilities

• Adhere to all state, federal, and local laws, policies, and procedures.
• Perform administrative functions including correspondence, filing, data collection and report development, and scheduling of appointments, meetings, and training.
• Perform daily payroll functions; work with area staff to collect any missing information that is needed to complete the weekly payroll.
• Coordinate with the Transportation Area Manager, Quality Support Technician, and Lead Drivers in the assigned area to identify the need for substitute bus drivers and work collaboratively to ensure daily bus coverage.
• Communicate with transportation area staff, school staff, and community members regarding operational information and bus schedule delays/changes.
• Relay instructions, guidance, and critical information concerning drivers, area staff, and equipment status from the Area Transportation Manager to community members.
• Communicate with schools, parents/guardians, and other departments regarding vehicle breakdowns, accidents, delays, and student issues as needed.
• Utilize TIMS software to provide information to schools, parents, and drivers regarding routes and stops.
• Update system information including driver personnel data, attendance data, and related statistics.
• Collaborate with the Senior Operations Technician to ensure that area is appropriately staffed including advising on hiring/staffing needs and schedule changes.
• Assist in the preparation of material including agendas, information packets, and slides for Area Safety meetings and on-going driver training.
• Perform related work as assigned or required.

Skills

Data collection

Report development

Payroll processing

Communication with stakeholders

Record keeping

Education

High school diploma or GED

Tools

TIMS software

Job description

Charlotte-Mecklenburg Schools in Charlotte, North Carolina is seeking a Technician, Transportation Operations to coordinate transportation activities at the district level under supervision. The role involves clerical tasks, payroll support, and ensuring daily bus coverage in collaboration with managers and drivers.

The position requires a high school diploma or GED and at least two years of related experience.