Transportation Operations Manager

Amazon; Phoenix (AZ); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a Transportation Operations Manager to oversee Transportation Operations for a defined region, driving process improvements and meeting aggressive deadlines in a fast-paced environment.

The role involves leading a team of Area Managers, ensuring safety, quality, and customer experience across sites, and implementing best practices while forecasting and planning for growth. Travel up to 50% may be required.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Flexible schedule including weekends, nights, and/or holidays.

Responsibilities

• Lead and supervise Transportation Area Managers across sites to streamline logistics within each operation.
• Responsible for overall safety, quality, performance and customer experience of your region.
• Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.
• Accountability for meeting and exceeding operational goals.
• Strategic planning and forecasting; appraise performance; reward and coach employees; resolve problems; address staffing needs.
• Mentor, train and develop teammates for career progression and learning.
• Ability to develop and share best practices across shifts and network.
• Travel up to 50% may be required.
• Flexibility to work a variety of hours as business demands, including overnight, weekends and holidays.

Skills

Leadership

Performance management

Communication skills

Problem solving

Education

Bachelor's degree or equivalent

Bachelor’s/Master’s degree in Engineering/Operations/Supply Chain/Logistics

Tools

Lean process

Kaizen

Six Sigma

Job description

Description

At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Transportation Operations Managers to work in our sites across the country. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers.

At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Transportation Operations Managers to work in our sites across the country. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers.
The Transportation Operations Manager has complete responsibility for Transportation Operations at a number of sites within a pre-defined region of the country. This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment.

Supervisory Responsibilities

• Lead and supervise a team of Transportation Area Managers that are located within the individual sites in an effort to streamline logistics within each individual operation
• Responsible for the overall safety, quality and performance and customer experience of your region
• Carry out supervisory responsibilities in accordance with the organization’s policies and procedures
• Accountability for meeting and exceeding operational goals
• Strategic planning and forecasting; appraise performance; reward and coach employees; resolve problems; address staffing needs
• Mentor, train and develop teammates for career progression and learning
• Ability to develop and share best practices across the shifts and network
• Travel up to 50% may be required
• Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends and holidays

Basic Qualifications

• 3+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience
• Experience managing a team of 2+ salaried employees and 70+ indirect employees
• Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.
• Demonstrated problem solving skills and analytical skills
• Excellent customer service skills, communication skills and interpersonal skills
• Track record of meeting or exceeding department performance goals
• A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
• Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Learn more about our benefits at https://amazon.jobs/en/benefits.

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

USA, AZ, Phoenix - 91,000.00 - 136,500.00 USD annually

Company

Amazon.com Services LLC

Job ID: A10449163