Transportation Operations Manager

Amazon; Fayetteville (NC); On-site; USD 91,000 - 137,000; Full time

Job summary

Amazon.com Services LLC seeks a Transportation Operations Manager to oversee Transportation Operations across a defined region in the United States. This role drives process improvements, motivates teams, and ensures safety, quality and customer satisfaction in a deadline-driven environment.

Responsibilities include leading Transportation Area Managers, strategic planning, coaching and developing personnel, and sharing best practices across sites. Travel up to 50% and flexible hours are expected.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Lead and supervise a team of Transportation Area Managers that are located within the individual sites to streamline logistics.
• Responsible for the overall safety, quality and performance and customer experience of your region.
• Carry out supervisory responsibilities in accordance with company policies and procedures.
• Accountability for meeting and exceeding operational goals.
• Strategic planning and forecasting; appraise performance; reward and coach employees; resolve problems; address staffing needs.
• Mentor, train and develop teammates for career progression and learning.
• Ability to develop and share best practices across shifts and network.
• Travel up to 50% may be required.
• Duties may require working a variety of hours, including overnight, weekends and holidays.

Skills

Employee management

Lean / Six Sigma

Problem solving

Communication

Analytical skills

Education

Bachelor's degree or equivalent

2+ years Amazon experience

Job description

Description

At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Transportation Operations Managers to work in our sites across the country. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers.

At Amazon, we are working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Transportation Operations Managers to work in our sites across the country. Amazon is one of the most recognizable brand names in the world and we distribute over a billion shipments each year to our loyal customers.

The Transportation Operations Manager has complete responsibility for Transportation Operations at a number of sites within a pre-defined region of the country. This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with our explosive growth while motivating others to meet the challenges of an extremely deadline-driven environment.

Supervisory Responsibilities

• Lead and supervise a team of Transportation Area Managers that are located within the individual sites in an effort to streamline logistics within each individual operation
• Responsible for the overall safety, quality and performance and customer experience of your region
• Carry out supervisory responsibilities in accordance with the organization’s policies and procedures
• Accountability for meeting and exceeding operational goals
• Strategic planning and forecasting; appraise performance; reward and coach employees; resolve problems; address staffing needs
• Mentor, train and develop teammates for career progression and learning
• Ability to develop and share best practices across the shifts and network
• Travel up to 50% may be required
• Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends and holidays

Basic Qualifications

• 3+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience
• Experience managing a team of 2+ salaried employees and 70+ indirect employees
• Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.
• Demonstrated problem solving skills and analytical skills
• Excellent customer service skills, communication skills and interpersonal skills
• Track record of meeting or exceeding department performance goals
• A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
• Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NC, FAYETTEVILLE - 91,000.00 - 136,500.00 USD annually

Company

Amazon.com Services LLC

Job ID: A10500069