Transportation Manager II

J.B. Hunt Transport Services, Inc.; Iowa; On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical benefit

Dental benefit

Vision benefit

401(k) retirement plan

Life insurance

Disability coverage

Paid time off

Paid parental leave

Six paid holidays annually

Job summary

J.B. Hunt Transport Services, Inc. is seeking a Transportation Manager II to oversee direct driver management and ensure safe, on-time freight movements. You will manage loads, plan routes, monitor performance, and lead a team across day, night, and weekend shifts to meet customer requirements.

The role emphasizes DOT compliance, regulatory adherence, and maintaining safety culture while driving continuous improvement in fleet operations and profitability.

Qualifications

• High School Diploma/GED with 2–3 years in transportation/logistics or related field.
• Ability to work across shifts including nights/weekends.
• Strong communication and customer relationship skills; accurate information processing.

Responsibilities

• Build and maintain relationships with drivers and safety to minimize turnover.
• Fill in for absent staff and support special projects to optimize fleet operations.
• Train drivers and staff on internal and third-party systems as needed.
• Analyze fleet operations and profitability; report KPIs and prepare customer reports.
• Manage yard and equipment maintenance scheduling and preventative services.
• Resolve service issues with drivers, customers, and internal teams during the day.

Skills

Communication

Relationship building

Customer service

Attention to detail

MS Office

Multitasking

Travel willingness

Education

Bachelors: Business Administration/Management

GED

Bachelors: Supply Chain Management

High School

Bachelors: Transportation Logistics

Job description

Job Summary

Under general supervision, this position is responsible for the direct driver management and supervision of midsize driver count, ensuring safe and timely service movement of freight, load assignment, and providing best-in-class customer service. Ensure compliance with DOT regulations and responsible for all driver compliance and company regulations while working with internal and external contacts to ensure the accurate planning, routing, monitoring, and delivery of freight and loads. The transportation manager must be able to work any shift to satisfy the demand for flexibility in scheduling to ensure operational success. This includes, but is not limited to, day, night, and weekend shifts and ensuring that coverage is accounted for.

Job Description

Key Responsibilities

• Build and maintain positive professional relationships with drivers and safety to minimize turnover and maximize ongoing productivity
• Fill in for absent or unavailable personnel and on special projects related to optimizing fleet operations and achieving profitability
• Utilize personnel management including training and orientation of drivers and/or employees including the training and assistance with internal and third-party (customer) systems
• Conduct analysis of fleet operations and profitability and make recommendations for continuous improvement, determine and measure key performance indicators, and create, maintain, and present customer-specific reporting and financial analysis through face-to-face and/or virtual interactions at customer locations
• Manage inventory, assets, customer pools, and/or assignment of drivers to balance equipment in market
• Perform administrative duties such as payroll, driver counseling, accident reviews, filing and documenting, resolving pay issues, invoicing, and/or creating operational or financial reports
• Manage yard including checking/inspecting equipment, replacing parts (like mud flaps), completing repairs, etc., and coordinate with maintenance to ensure all regular preventative maintenance services are scheduled on time and all safety-related mechanical issues are fixed for account equipment (as required)
• Work with drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, accessorial pay-related issues, etc. as they occur throughout the day and, where necessary, when on-call
• Maintain the Company's safety culture to include daily driver safety messages, monthly driver safety briefings, quarterly driver training, annual reviews, and enforce company policies to ensure DOT compliance and company safety requirements are being met
• Assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing exceptions on that freight and driver ETA adjustments based on pick-up and delivery schedules, and other environmental factors on the road

Qualifications

Minimum Qualifications

• High School Diploma/GED and 2-3 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience AND the ability to work across multiple shifts including nights and/or weekends if needed AND/OR Demonstration of the following skills and abilities through education, certifications, military, or other experiences:
• Strong professional communication skills applied internally and externally
• Proven experience in establishing and maintaining healthy working relationships
• Experience in fostering strong customer relationships via delivery of commitments, open communication, and ongoing feedback/improvement
• Ability to process information with high levels of accuracy
• Accurately analyze situations and reach productive decisions based on informed judgment
• Experience in Microsoft Programs (Excel, Word, PowerPoint, Outlook)
• Ability to manage multiple competing priorities
• Ability to consistently travel to account and customer locations
• Ability to adapt to a dynamic work environment and shifting priorities and directives
• Experience in holding people accountable and conducting difficult conversations
• Ability to perform in a stressful and high-pressure work environment

Preferred Qualifications

• Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or related field AND 1-2 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience

Job Opening ID

00650336 Transportation Manager II (Open)

Compensation

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company’s bonus and incentive plans, as applicable and in effect from time to time.

Benefits

• medical benefit
• dental benefit
• vision benefit
• 401(k) retirement plan
• life insurance
• short-term and long-term disability coverage
• paid time off commensurate with tenure (includes vacation and sick time)
• two weeks of paid parental leave
• six paid holidays annually

Education

• Bachelors: Business Administration/Management
• GED (Required)
• Bachelors: Supply Chain Management
• High School (Required)
• Bachelors: Transportation Logistics

Work Experience

• Customer Service/Account Manager
• Business Administration
• Transportation/Logistics

Information

This position is not eligible for employment-based sponsorship.

About Us

Better benefits, clear career paths and a people-first culture, because we are Driven for You.

Headquartered in Northwest Arkansas, J.B. Hunt is a dominant force in transportation and logistics, offering exciting career opportunities both at corporate and at field locations across the country. There are a variety of job types that support our business, so no matter your passion, J.B. Hunt is the place to jumpstart your career.

Why J.B. Hunt?

J.B. Hunt is a leading transportation and logistics company for one simple reason – our people. The career possibilities and benefits of working at J.B. Hunt or Hunt Mexicana S.A. de C.V. are endless. From competitive salary and benefits packages, to defined career paths and growth opportunities, we take care of our people and take great pride in our efforts to build and sustain an inclusive workplace for all employees.

What are we looking for?

J.B. Hunt welcomes high-energy, forward-thinking people of all backgrounds and experience levels to join our team. We offer full-time, entry level, professional and management opportunities across all departments. Whether you are fresh out of school or bring years of industry experience, a role at J.B. Hunt could take your career to the next level.

Both J.B. Hunt Transport, Inc. and Hunt Mexicana S.A. de C.V. are committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.