Transportation Manager II

J.B. Hunt Transport Services, Inc.; Indianapolis (IN); Hybrid; USD 85,000 - 105,000; Full time

Benefits offered by this job

Medical benefit

Dental benefit

Vision benefit

401(k) retirement plan

Life insurance

Disability coverage

Paid time off

Paid parental leave

Fixed holidays annually

Job summary

J.B. Hunt Transport Services, Inc. is seeking a Transportation Manager to directly manage midsize driver teams, ensuring safe, on-time freight movement and exceptional customer service. The role requires coordinating load assignments, compliance with DOT regulations, and adapting to day, night, or weekend shifts to meet demand.

The candidate will develop driver training, monitor performance, and collaborate with customers and internal teams to optimize fleet operations and profitability.

Qualifications

• High School Diploma/GED and 2–3 years of experience in transportation/logistics or related fields.
• Ability to work across multiple shifts including nights and weekends as needed.
• Strong communication and relationship-building skills with internal and external stakeholders.

Responsibilities

• Build and maintain positive relationships with drivers and safety to minimize turnover and maximize productivity.
• Fill in for absent personnel and support special projects to optimize fleet operations.
• Train and orient drivers and staff on internal and third-party systems.
• Analyze fleet operations, measure KPIs, and present reporting and financial analysis to customers.
• Manage yard and equipment, coordinate maintenance, and ensure safety compliance.

Skills

Strong communication

Customer relationships

Microsoft Office

Multi-tasking

Flexibility with shifts

Time management

Education

High School Diploma/GED

Bachelor’s degree in Business Administration/Management or Supply Chain

Tools

Microsoft Excel

Word

PowerPoint

Outlook

Job description

Job Summary

Under general supervision, this position is responsible for the direct driver management and supervision of midsize driver count, ensuring safe and timely service movement of freight, load assignment, and providing best-in-class customer service. Ensure compliance with DOT regulations and responsible for all driver compliance and company regulations while working with internal and external contacts to ensure the accurate planning, routing, monitoring, and delivery of freight and loads. The transportation manager must be able to work any shift to satisfy the demand for flexibility in scheduling to ensure operational success. This includes, but is not limited to, day, night, and weekend shifts and ensuring that coverage is accounted for.

Job Description

Key Responsibilities

• Build and maintain positive professional relationships with drivers and safety to minimize turnover and maximize ongoing productivity
• Fill in for absent or unavailable personnel and on special projects related to optimizing fleet operations and achieving profitability
• Utilize personnel management including training and orientation of drivers and/or employees including the training and assistance with internal and third-party (customer) systems
• Conduct analysis of fleet operations and profitability and make recommendations for continuous improvement, determine and measure key performance indicators, and create, maintain, and present customer-specific reporting and financial analysis through face-to-face and/or virtual interactions at customer locations
• Manage inventory, assets, customer pools, and/or assignment of drivers to balance equipment in market
• Perform administrative duties such as payroll, driver counseling, accident reviews, filing and documenting, resolving pay issues, invoicing, and/or creating operational or financial reports
• Manage yard including checking/inspecting equipment, replacing parts (like mud flaps), completing repairs, etc., and coordinate with maintenance to ensure all regular preventative maintenance services are scheduled on time and all safety-related mechanical issues are fixed for account equipment (as required)
• Work with drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, accessorial pay-related issues, etc. as they occur throughout the day and, where necessary, when on-call
• Maintain the Company's safety culture to include daily driver safety messages, monthly driver safety briefings, quarterly driver training, annual reviews, and enforce company policies to ensure DOT compliance and company safety requirements are being met
• Assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing exceptions on that freight and driver ETA adjustments based on pick-up and delivery schedules, and other environmental factors on the road

Qualifications

Minimum Qualifications

High School Diploma/GED and 2-3 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience AND the ability to work across multiple shifts including nights and/or weekends if needed AND/OR Demonstration of the following skills and abilities through education, certifications, military, or other experiences:

• Strong professional communication skills applied internally and externally
• Proven experience in establishing and maintaining healthy working relationships
• Experience in fostering strong customer relationships via delivery of commitments, open communication, and ongoing feedback/improvement
• Ability to process information with high levels of accuracy Accurately analyze situations and reach productive decisions based on informed judgment
• Experience in Microsoft Programs (Excel, Word, PowerPoint, Outlook) Ability to manage multiple competing priorities Ability to consistently travel to account and customer locations
• Ability to adapt to a dynamic work environment and shifting priorities and directives
• Experience in holding people accountable and conducting difficult conversations
• Ability to perform in a stressful and high-pressure work environment

Preferred Qualifications

Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or related field AND 1-2 years of experience in transportation/logistics, business administration, account management, and/or equivalent military experience

Potential shifts could be early morning, evenings, or overnights.

This position is not eligible for employment-based sponsorship

Compensation

Factors which may affect starting pay within this range may include skills, education,experience, geography, and other qualifications of the successful candidate. This position may beeligible forannual bonus and incentives based on profitability or volumes in accordance with the terms of theCompany’s bonusand incentive plans, as applicable and in effect from time to time.

Benefits

• medical benefit
• dental benefit
• visionbenefit
• 401(k) retirement plan
• life insurance
• short-term and long-term disability coverage
• paid time offcommensuratewith tenure (includes vacation and sick time)
• two weeks of paid parental leave
• six paid holidaysannually

Education

Bachelors: Business Administration/Management, GED (Required), Bachelors: Supply Chain Management, High School (Required), Bachelors: Transportation Logistics

Work Experience

Customer Service/Account Manager, Business Administration, Transportation/Logistics

About Us

Better benefits, clear career paths and a people-first culture, because we are Driven for You.

Headquartered in Northwest Arkansas, J.B. Hunt is a dominant force in transportation and logistics,offering exciting career opportunities both at corporate and at field locations across the country.There are a variety of job types that support our business, so no matter your passion, J.B. Hunt istheplace to jumpstart your career.

Better benefits, clear career paths and a people-first culture, because we are Driven for You.

Headquartered in Northwest Arkansas, J.B. Hunt is a dominant force in transportation and logistics,offering exciting career opportunities both at corporate and at field locations across the country.There are a variety of job types that support our business, so no matter your passion, J.B. Hunt istheplace to jumpstart your career.

Why J.B. Hunt?

J.B. Hunt is a leading transportation and logistics company for one simple reason – our people. Thecareer possibilities and benefits of working at J.B. Hunt are endless. From competitive salary andbenefits packages, to defined career paths and growth opportunities, we take care of our people andtakegreat pride in our efforts to build and sustain an inclusive workplace for all employees.

What are we looking for?

J.B. Hunt welcomes high-energy, forward-thinking people of all backgrounds and experience levels tojoinour team. We offer full-time, entry level, professional and management opportunities across alldepartments. Whether you are fresh out of school or bring years of industry experience, a role atJ.B.Hunt could take your career to the next level.