Transportation Manager

Starmerx; Ontario (CA); On-site; USD 75,000 - 120,000; Full time

Job summary

Starmerx is seeking an experienced Transportation Manager to lead daily transportation operations, optimize carrier capacity, and synchronize with warehouse teams. You will develop carrier partnerships, negotiate competitive rates, and ensure shipments are picked up and delivered safely, efficiently, and on time.

The role requires coordinating dispatch, tracking shipments, and leading a team to drive continuous improvements in service quality and cost control during peak periods and normal

Qualifications

• Minimum 3 years in transportation, dispatch, or logistics.
• Experience managing carrier partnerships and rate negotiations.
• Familiarity with TMS and WMS systems.
• Strong leadership and communication skills.
• Experience in e-commerce or cross-border logistics is a plus.
• Ability to manage multiple shipments and meet deadlines.

Responsibilities

• Manage daily transportation capacity planning based on shipment volume and schedules.
• Oversee vehicle assignments, dispatch schedules, pickup appointments, and delivery routes.
• Source, onboard, and manage carrier network to ensure reliable capacity.
• Negotiate transportation rates, terms, and service expectations with carriers.
• Build carrier relationships and manage contract renewals and rate adjustments.
• Monitor market rates, assess quotes, and optimize pricing and capacity.
• Track shipments and resolve delays, shortages, or exceptions.
• Coordinate with warehouses to prepare shipments and dispatch on time.
• Establish and monitor carrier performance and cost controls.
• Verify freight charges and resolve billing discrepancies with carriers.
• Lead, train, and supervise dispatch and transportation staff.
• Report on performance, costs, and carrier development to management.

Skills

Leadership

Negotiation

Operations planning

Problem solving

Communication

Project management

Education

Bachelor's degree in Logistics/Supply Chain or related field

Tools

TMS

Excel

WMS

Job description

We are seeking a reliable and experienced Transportation Manager to manage daily transportation operations, carrier capacity, and dispatch and delivery performance. This role is responsible for developing carrier partnerships, negotiating competitive transportation rates, and securing reliable capacity to support business growth. The position works closely with warehouse teams, drivers, and transportation partners to ensure shipments are picked up and delivered safely, efficiently, and on time.

Responsibilities

• Manage daily transportation capacity planning based on shipment volume, delivery requirements, and warehouse schedules.
• Oversee vehicle assignments, dispatch schedules, pickup appointments, and delivery routes.
• Identify, source, evaluate, and onboard carriers and transportation service providers to expand and maintain a reliable carrier network.
• Negotiate transportation rates and commercial terms, including payment terms, capacity commitments, and service expectations, in accordance with company policies.
• Build and maintain long-term carrier relationships, conduct regular business reviews, and manage contract renewals and rate adjustments.
• Monitor market rates and capacity availability, evaluate carrier quotations, and identify opportunities to improve pricing and secure capacity during peak periods.
• Monitor shipment progress and lead the resolution of delays, missed pickups, capacity shortages, and delivery exceptions.
• Coordinate with warehouse teams to ensure shipments are ready for loading and dispatched on schedule.
• Establish and monitor carrier performance expectations, including on-time pickup and delivery, service quality, and shipment damage.
• Oversee freight charge verification, resolve billing discrepancies with carriers, and implement cost‑saving initiatives while maintaining service quality.
• Ensure accurate dispatch records, shipment tracking information, and proof of delivery.
• Oversee carrier qualification reviews and required documentation, and reinforce applicable transportation and safety requirements.
• Lead, train, and supervise dispatch and transportation staff, assign daily responsibilities, and manage shift handovers.
• Report operational performance, carrier development progress, and transportation cost trends to management, and drive improvements in carrier selection, capacity planning, and dispatch processes.
• Perform other transportation and logistics duties assigned by management.

Qualifications

• At least 3 years of experience in transportation, dispatch, logistics, carrier procurement, or a related field.
• Previous experience managing transportation operations, coordinating carrier capacity, or leading dispatch and transportation teams preferred.
• Experience in carrier sourcing, rate negotiation, and managing transportation partnerships preferred.
• Familiarity with dispatching, route planning, carrier management, and shipment tracking.
• Experience in e-commerce logistics, cross-border logistics, or warehouse transportation preferred.
• An established network of reliable carriers or transportation providers is a plus.
• Ability to evaluate carrier quotations, understand transportation cost structures, and assess commercial terms.
• Familiarity with transportation management systems (TMS), warehouse management systems (WMS), and Microsoft Excel preferred.
• Strong leadership, communication, negotiation, coordination, and problem‑solving skills.
• Ability to manage multiple shipments, respond to operational changes, and meet deadlines in a fast‑paced environment.
• Strong attention to detail and a focus on service quality and cost control.
• Availability to support urgent transportation needs outside regular business hours when required.