Transportation Execution Manager

Wayfair; Lancaster (TX); On-site; USD 94,000 - 105,000; Full time

Job summary

Wayfair seeks a Transportation Execution Manager to lead day-to-day transportation execution for our Lancaster, TX operation. This leader will own site-level performance, manage and develop a team, build partnerships with Fulfillment Center and carrier stakeholders, and translate operational insights into sustained improvements.

The ideal candidate is hands-on, data-informed, and capable of balancing immediate execution with long-term process improvements.

Qualifications

• 8+ years in transportation/logistics/warehousing or related operations, or 5+ years with a relevant degree.
• Experience leading teams across multiple sites in a fast-paced environment.
• Strong analytical, communication, and relationship-building skills.
• Willingness to travel approximately monthly.

Responsibilities

• Own transportation execution KPIs across Lancaster, Jacksonville, and Greensboro.
• Lead, coach, and develop a multi-site team through training and SOP adherence.
• Build strong relationships with site leaders, carriers, and cross-functional teams.
• Serve as escalation point for carrier and Fulfillment Center issues.
• Lead continuous improvement efforts using operational data.
• Plan staffing, overtime, and priorities with data-driven decisions.
• Travel approximately monthly to other sites and as needed.

Skills

Analytical skills

Critical thinking

Communication

Relationship building

People leadership

Multi-site leadership

Education

Bachelor’s degree in business or supply chain

Tools

Excel

Google Sheets

Transportation Management System

Job description

Salary - $94,050 - $104,500

Transportation Execution Manager

Location: Lancaster, TX

Team: Transportation & Delivery / Transportation Execution

Work arrangement: Primarily in person

About Wayfair

The Wayfair Transportation & Delivery team works to provide fast, reliable, and convenient delivery options for all things home. Transportation Execution brings that mission to life by building and executing repeatable, scalable processes as goods move from suppliers to customers.

About The Role

We are seeking a Transportation Execution Manager to lead day-to-day transportation execution for our Lancaster, TX operation. This leader will own site-level performance, manage and develop a team, build strong partnerships with Fulfillment Center and carrier stakeholders, and translate operational insights into sustained improvements.

The ideal candidate is a hands-on, data-informed people leader who can balance immediate execution with longer-term process improvement. This role is primarily based in person at the Lancaster operation during core working hours, with travel to other sites or adjacent nodes as needed.

What you’ll do

• Own transportation execution KPIs across the Lancaster, Jacksonville, and Greensboro sites; identify root causes and drive performance improvements.
• Lead, coach, and develop a multi-site team through training, SOP adherence, performance management, and staffing partnership.
• Build strong working relationships with site leaders, carriers, and cross-functional teams at each location to resolve issues and improve execution.
• Serve as the first escalation point for carrier and Fulfillment Center issues, escalating to regional leadership when appropriate.
• Communicate process changes, surface operational insights, and lead continuous-improvement efforts across the sites.
• Partner with other managers on outage coverage and make data-driven decisions on staffing, overtime, and priorities across the network.
• Work primarily in person at Lancaster, with approximately monthly travel to spend time with associates at other sites and additional travel as needed to support underperforming locations.

What you’ll need

• 8+ years of experience in transportation, logistics, warehousing, or related operations; or 5+ years of relevant experience with a bachelor’s degree in business, supply chain, or a related field.
• Experience leading, coaching, and developing teams across multiple sites in a fast-paced operational environment.
• Strong analytical, critical-thinking, communication, and relationship-building skills.
• Demonstrated ownership, sound judgment, and an entrepreneurial approach to process improvement.
• Ability to balance standard work with site-specific needs and maintain strong process adherence.
• Experience using Excel or Google Sheets is required; Transportation Management System experience is preferred.
• Ability to work primarily in person at Lancaster, TX, travel approximately once per month to other sites, and travel more frequently when business needs or site performance require it.

This role can also be performed at our Jacksonville, FL or Greensboro, NC locations

Why this role matters

This role sits at the center of site execution, people leadership, and continuous improvement. By developing the team, strengthening partnerships, and acting on operational data, the Transportation Execution Manager helps ensure reliable transportation performance for Wayfair’s customers and sites.

Equal Opportunity Employer

Wayfair is proud to be an equal opportunity employer. We value diverse perspectives and are committed to creating an inclusive environment for all employees.

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [e-mail].