Manager of Logistics

Wayfair; Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health benefits from day one

401(k) with company match

Tuition reimbursement

Wayfair employee discount

Job summary

Wayfair is seeking a Department Manager of Logistics to lead a high-performing team in our fast-paced warehouse operations. You will own back-of-house processes, drive cross-functional partnerships, and champion a safety-first culture while focusing on performance metrics and continuous process improvements.

Ideal candidates bring 5+ years in logistics or supply chain leadership, a data-driven mindset, and hands-on problem-solving in a warehouse environment.

Qualifications

• 5+ years managing logistics, operations, or supply chain teams with a track record of driving results.
• Ability to lead cross-functional partnerships across store and departments.
• Data-driven with KPIs to inform decisions, measure success, and continuously improve.
• Hands-on problem solver ready to roll up sleeves in a dynamic warehouse environment.

Responsibilities

• Own Back-of-House Operations: Lead the team managing receiving, stocking, inventory control, and order fulfillment to keep the store running smoothly.
• Build Cross-Functional Partnerships: Collaborate with Salesfloor, Visual, Asset Protection, Facility, Talent, and other teams for seamless operations.
• Champion Safety Culture: Develop and maintain a proactive safety environment that reduces risks.
• Drive Performance & Metrics: Monitor KPIs and implement improvements to boost accuracy, speed, and satisfaction.
• Lead & Develop Your Team: Recruit, coach, and inspire managers and staff to high performance and accountability.
• Streamline Processes: Identify opportunities to optimize workflows and reduce bottlenecks.
• Communicate with Impact: Provide updates on performance trends and challenges to leadership.
• Stay Hands-On: Be ready to work in a fast-paced warehouse setting to resolve issues.

Skills

Leadership

Operations management

Data-driven

Cross-functional collaboration

Process improvement

Safety culture

Warehouse management systems

Google Suite

Tools

Warehouse management systems

Google Suite

Job description

Overview

At Wayfair, we’re redefining the furniture and home shopping experience and it all starts behind the scenes with a logistics operation that moves fast, stays reliable, and keeps our customers smiling. As our Department Manager of Logistics you’ll lead a high-performing team responsible for smooth and safe warehouse operations that keep our stores stocked, orders fulfilled, and shrink minimized.

This role is all about collaboration, innovation, and leadership. You’ll build strong partnerships across the store, working closely with Salesfloor, Visual, Asset Protection, and more to ensure every part of the operation runs like clockwork. Your expertise in logistics and process improvement will drive continuous gains in safety, efficiency, and customer satisfaction.

If you’re a hands-on, entrepreneurial leader who thrives in a fast-paced environment and loves solving operational challenges with a people-first approach, this role is your chance to make a big impact on the future of retail logistics at Wayfair.

What Does a Logistics Manager Do?

• Own Back-of-House Operations: Lead the team managing receiving, stocking, inventory control, and order fulfillment to keep the store running smoothly.
• Build Cross-Functional Partnerships: Collaborate closely with Salesfloor, Visual, Asset Protection, Facility, Talent, and other teams to ensure seamless store operations.
• Champion Safety Culture: Develop and maintain a proactive safety environment that continuously reduces risks and protects your team.
• Drive Performance & Metrics: Monitor key logistics KPIs and implement process improvements to boost accuracy, speed, and customer satisfaction.
• Lead & Develop Your Team: Recruit, coach, and inspire operations managers and associates to deliver high performance and accountability.
• Streamline Processes: Identify opportunities to optimize workflows, eliminate bottlenecks, and innovate logistics operations.
• Communicate with Impact: Provide regular updates to leadership and peers on performance trends, challenges, and wins.
• Stay Hands-On: Be comfortable working in a fast-paced warehouse environment and ready to jump in to solve issues and keep things moving.
• Operate as “One Team”: You will support Wayfair’s total store goals by cross-training across key store functions, including sales and back-of-house operations. You'll flex where needed to support customers, teammates, store needs and peak business periods.

You’ll Thrive In This Role If You Have

• Proven Leadership: 5+ years managing logistics, operations, or supply chain teams with a track record of driving results and developing talent.
• Process-Obsessed: A keen eye for spotting inefficiencies and a passion for building smoother, faster workflows that elevate the whole operation.
• Collaborative Spirit: Comfortable working across departments and synthesizing diverse perspectives into clear, actionable plans.
• Data-Driven Mindset: Skilled at using metrics and KPIs to inform decisions, measure success, and continuously improve.
• Hands-On Problem Solver: Ready to roll up your sleeves in a dynamic warehouse environment and jump in where needed.
• Fast-Paced Agility: Thrive in a rapidly evolving, high-energy setting where adaptability and quick thinking are key.
• Safety First: Committed to fostering a culture where safety is a shared value, not just a checklist item.
• Tech Comfortable: Familiarity with warehouse management systems and Google Suite (or similar tools) to keep your team on track.
• Flexible Availability: Ready to support operations with a schedule that includes early mornings, late nights, weekends, and occasional overnight shifts.

What are the Benefits*?

• Competitive Pay & Bonus: Earn competitive compensation with regular opportunities for performance-based increases and bonus potential.
• Career Growth: Access professional development and advancement opportunities to help you grow with us.
• Health Benefits from Day One: Medical, dental, and vision insurance coverage starts on your first day.
• Time to Recharge: Start accruing paid time off immediately—because work-life balance matters.
• 401(k) with Company Match: We’ll match up to 4% to help you plan for your future.
• Tuition Reimbursement: Eligible after 6 months of employment—learn, grow, and get support along the way.
• Wayfair Employee Discount: Generous employee discount of up to 30%+, although discounts will vary by product type. Plus, get 10% off at our in-store restaurant.
• Parental Leave Options: Choose from paid and unpaid leave plans to support your growing family.
• And So Much More: We’ve got more good stuff where that came from! NOTE: our full-time roles receive the full benefits package above, while part-time or seasonal team members may have modified offerings. Your recruiter or in-store team can help with any questions!

Additional Physical And Environmental Requirements

• Physical Activity:Frequent standing, walking, and reaching with hands and arms; occasional sitting, climbing, balancing, and crawling.
• Mobility & Movement: Frequent stooping, kneeling, and crouching throughout the day.
• Lifting Ability: Ability to lift and move up to 50 lbs independently on a regular basis. Some projects may involve heavier items, which must be managed with proper assistance or equipment.
• Vision Requirements: Includes close, distance, color, and peripheral vision; depth perception and the ability to adjust focus.
• Temperature Flexibility: Comfortable in environments with varying temperature conditions.
• Noise Tolerance: Occasional exposure to moderate noise levels and physical activity.
• Safety Awareness: Minimal exposure to workplace or environmental hazards—must adhere to all safety protocols.

Assistance For Individuals With Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [e-mail].