Transportation Driver / Transportation Aide

A New Well; Stockbridge (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

A New Well is seeking a Transportation Driver/Transportation Aide to safely transport individuals served to day programs, medical appointments, and community activities in accordance with program standards and waivers. This role emphasizes health, safety, dignity, and rights during all transport, with accurate documentation and compliance with transportation regulations.

The position requires strong communication, the ability to work independently, and a commitment to safety and customer service

Qualifications

• Must be at least 21 years old.
• High School Diploma or GED preferred.
• Valid Georgia Driver’s License for vehicle operated.
• Acceptable Motor Vehicle Record (MVR).
• Ability to pass criminal background checks.
• Ability to pass drug screening if required.
• CPR and First Aid Certification preferred or required within designated timeframe.
• Ability to safely assist individuals with mobility needs.

Responsibilities

• Safely transport individuals served to assigned destinations.
• Operate agency vehicles in compliance with traffic laws and safety regulations.
• Ensure individuals are secured using seat belts and wheelchair restraints when applicable.
• Complete Transportation Attendance Logs accurately and timely.
• Document departure and arrival times; complete mileage logs if required.
• Report incidents or safety concerns immediately; complete incident reports.
• Respond appropriately to emergencies during transport; maintain confidentiality.

Skills

Safe driving

DBHDD requirements

Communication

Record keeping

Confidentiality

Independent work

Education

High School Diploma or GED

Job description

DEPARTMENT

Transportation / Day Services / Community Services

REPORTS TO

Program Director / Transportation Coordinator / Administrator

FLSA STATUS

☐ Exempt☒ Non-Exempt

POSITION SUMMARY

The Transportation Driver/Transportation Aide is responsible for safely transporting individuals served to and from day programs, medical appointments, community activities, and other approved destinations in accordance with DBHDD Community Service Standards, Medicaid NOW/COMP Waiver requirements, and A New Well, Inc. policies and procedures.

This position ensures the health, safety, supervision, dignity, and rights of individuals served during all transportation activities while maintaining accurate documentation and compliance with all transportation regulations.

ESSENTIAL JOB FUNCTIONS

Transportation Duties

• Safely transport individuals served to assigned destinations.
• Operate agency vehicles in compliance with all traffic laws and safety regulations.
• Ensure all individuals are properly secured using seat belts and wheelchair restraints when applicable.
• Conduct passenger counts before departure, during transport transitions, and upon arrival.
• Assist individuals entering and exiting vehicles safely.
• Maintain appropriate supervision of individuals during transport.
• Follow approved transportation schedules and routes.
• Ensure individuals are never left unattended in vehicles.

Vehicle Safety & Maintenance

• Complete daily vehicle inspections prior to transporting individuals.
• Report vehicle maintenance concerns immediately.
• Ensure vehicles remain clean, sanitary, and safe.
• Verify vehicles contain:
  • First aid kits
  • Fire extinguishers
  • Emergency contact information
  • Required insurance documentation
• Maintain fuel levels and vehicle readiness.

Documentation Responsibilities

• Complete Transportation Attendance Logs accurately and timely.
• Document departure and arrival times.
• Complete mileage and vehicle usage logs if required.
• Report incidents, accidents, injuries, or safety concerns immediately.
• Complete incident reports according to agency policy.

Emergency & Safety Responsibilities

• Respond appropriately to emergencies during transport.
• Follow emergency evacuation procedures when necessary.
• Contact emergency services and agency management when required.
• Maintain confidentiality of individuals served.
• Report allegations or suspicions of abuse, neglect, or exploitation immediately.

Professional Responsibilities

• Maintain professional conduct and appearance.
• Treat individuals served with dignity, respect, and compassion.
• Attend required trainings and meetings.
• Maintain current certifications and licensure requirements.
• Comply with DBHDD Community Service Standards and agency policies.

QUALIFICATIONS

Minimum Requirements

• Must be at least 21 years old.
• High School Diploma or GED preferred.
• Valid Georgia Driver’s License appropriate for vehicle operated.
• Acceptable Motor Vehicle Record (MVR).
• Ability to pass criminal background checks.
• Ability to pass drug screening if required.
• CPR and First Aid Certification preferred or required within designated timeframe.
• Ability to safely assist individuals with mobility needs.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of safe driving practices
• Knowledge of DBHDD transportation requirements
• Ability to operate transportation vehicles safely
• Ability to respond calmly during emergencies
• Strong communication and interpersonal skills
• Ability to maintain accurate records
• Ability to work independently and responsibly
• Ability to maintain confidentiality

PHYSICAL REQUIREMENTS

Employee must be able to:

• Sit for extended periods while driving
• Lift, push, or pull up to 50 pounds when assisting individuals
• Bend, stoop, and assist passengers as needed
• Safely enter and exit transportation vehicles repeatedly
• Respond quickly during emergencies

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

WORK ENVIRONMENT

The employee works in:

• Transportation vehicles
• Community settings
• Residential and day program environments
• Various weather conditions

Employee may be exposed to:

• Traffic hazards
• Communicable illnesses
• Behavioral emergencies
• Outdoor environmental conditions

REQUIRED TRAINING

The employee must complete:

• Transportation Orientation
• Defensive Driving Training
• CPR/First Aid
• DBHDD-required training
• Incident Reporting Training
• Emergency Preparedness Training
• Abuse, Neglect, and Exploitation Training
• HIPAA/Confidentiality Training

PERFORMANCE EXPECTATIONS

Employees are expected to:

• Maintain punctuality and attendance
• Demonstrate safe driving practices
• Maintain compliance with all transportation procedures
• Ensure health and safety of individuals served
• Complete documentation accurately and timely
• Maintain professionalism at all times

IMPORTANT EMPLOYMENT & ASSIGNMENT DISCLAIMER

This job posting is intended to identify qualified candidates for current and anticipated staffing needs. Submission of an application, participation in an interview, discussion of a potential schedule or assignment, or visit to a client/home does not constitute an offer or guarantee of employment.

Positions, client assignments, work locations, schedules, shifts, and hours are subject to availability and may change based on client admissions, discharges, census, authorized services, staffing requirements, funding, scheduling, and other legitimate operational needs.

A position or shift described in this posting may be delayed, modified, reassigned, or eliminated if the anticipated staffing need changes or does not materialize.

A formal offer of employment will be communicated separately and may be contingent upon completion of the Company's applicable pre-employment requirements.

We are an Equal Employment Opportunity Employer. Employment decisions are based on qualifications, ability to perform the essential functions of the position with or without reasonable accommodation, and legitimate business and staffing needs, without regard to any characteristic protected by applicable federal, state, or local law.