Transportation / Driver Operations Coordinator II

3PL Hub; Orlando, Northern (FL, KY); Hybrid; USD 52,000 - 60,000; Full time

Benefits offered by this job

Health benefits start at 30 days

401(k) with company match

Employee stock purchase plan

Employee discounts

Job summary

Ryder in Orlando, FL is seeking an Operations Coordinator II to support driver routes, respond to customer inquiries, and provide clerical help across the West Region. You will help ensure compliant, smooth day-to-day operations in a fast-paced logistics environment.

The role emphasizes organization, multitasking, and strong communication with drivers, customers, and leadership, with regular weekly compensation and a standard Monday–Friday schedule.

Qualifications

• H.S. diploma/GED required.
• Two or more years of administrative and clerical support experience required.
• Strong customer service and telephone etiquette skills.

Responsibilities

• Provide administrative support to the department: filing, opening mail, typing and answering phones.
• Coordinate and route driver schedules and respond to inquiries from drivers and customers.
• Assist with light dispatch operations and maintain records with accuracy.

Skills

Customer service

Telephone etiquette

Time management

Multitasking

Written communication

Teamwork

Education

High School diploma / GED

Job description

We are immediately hiring a Transportation / Driver Operations Coordinator II in Orlando, FL for our Supply Chain Solutions division.

This Operations Coordinator role serves as a key point of contact for drivers, customers, and internal leadership across the West Region. Responsibilities include providing exceptional customer service, coordinating and assigning driver routes, supporting light dispatch operations, responding to and resolving customer inquiries received via email, and proactively addressing operational issues as they arise. The position also provides administrative support to supervisors and managers, helping ensure efficient day-to-day operations while maintaining compliance and communication standards for federally regulated drivers. The ideal candidate is highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced transportation and logistics environment.

• Pay Type: Weekly
• Hourly Pay: $26.00
• Schedule: Monday through Friday from 8:00 AM until 4:30 PM with flexibility to work additional hours or days if needed to support business needs

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Here are a few of the many benefits when working with us:

• Medical, Dental, Vision Benefits start at 30 Days
• 401 (K) Savings Plan with a company match
• Discounted employee stock purchase options
• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
• All major holidays paid and Paid time off within your first year
• Up to 12 weeks paid maternity leave

Summary

Under general supervision, the Operations Coordinator II performs clerical functions including receiving, classifying, reconciling, consolidating and summarizing of documents and information. Maintains records or logs. Verifies completion and accuracy of information. Sets up and maintain files and records.

Essential Functions

• Responsible for providing administrative support to the department: filing, opening mail, typing and answering phones

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Demonstrates customer service skills
• Must have customer service skills and telephone etiquette
• Highly thorough and dependable
• Requires integrity and trust
• Friendly and service-oriented
• Must have sense of humor, work/life balance and decision quality
• Strong verbal and written communication skills
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Capable of multi-tasking, highly organized, with excellent time management skills
• Detailed oriented with excellent follow-up practices

Qualifications

• H.S. diploma/GED required
• Two (2) years or more administrative and clerical support experience required

Travel

No

TRAVEL

None

DOT Regulated

No

Customer Logistics Manager: Chance- Ryder. 116. Leaders in Logistics - YouTube

We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!

Job Category

Administrative Services

Our Culture & Commitment

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information

Thecompensationofferedtoa candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/ortype.Compensationranges for the position are below:

Pay Type: Hourly

Minimum Pay Range: 26

Maximum Pay Range: 26

Benefits Information

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail] or 800-793-3754.

Current Employees

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.