Transportation Driver (On Call)

Hard Rock Hotel & Casino Ottawa; Rockford (IL); Sur place; USD 21 000 - 28 000; Plein temps

Avantages offerts par ce poste

Benefits package

Résumé du poste

Hard Rock Casino Rockford is seeking a Transportation Driver to safely transport guests to designated pick-up and drop-off locations, while maintaining a friendly, positive attitude and high-level customer service.

The role requires a High School Diploma or GED, at least two years of driving experience, and a valid license with a clean driving record. Candidates must be able to work a flexible schedule including nights, weekends, and holidays.

Qualifications

• High School Diploma or GED required.
• Two years driving experience required.
• Valid driver’s license with clean driving record.

Responsabilités

• Safely transport guests to assigned locations.
• Report maintenance issues.
• Provide excellent customer service.
• Maintain and clean company vehicles.
• Provide guests with information about casino activities and local area.
• Maintain daily vehicle inspection logs.
• Load/unload guests’ luggage/ski equipment.
• Document trips before and after each ride.
• Protect the image of Hard Rock and live the Brand.

Connaissances

Customer service

Communication

Driving

Flexible schedule

Formation

High School Diploma or GED

Description du poste

Our team members are the key to our company’s success, and their health and well‑being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work‑life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

POSITION SUMMARY:

The Transportation Driver is the creator of first impressions. He / she is responsible for the safe and efficient transportation of guests to and from designated pick‑up and drop‑off locations, as well as maintaining a friendly and positive attitude every day, with all guests and employees.

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Safely transport guests to assigned locations.
• Report on maintenance issues.
• Provide excellent customer service.
• Maintain and clean company vehicles.
• Provide all guests with information about activities at the Casino and local area.
• Maintain daily vehicle inspection logs.
• Load/ unload guests luggage/ski equipment.
• Document all trips accurately prior to the start of and at the conclusion of each.
• Operate ethically to protect the image of Hard Rock.
• Lives the Brand.
• Utilize programs designed to help Save the Planet.
• Other assignments as directed.

NON-ESSENTIAL JOB FUNCTIONS

• Attend seminars when needed.

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

• High School Diploma or G.E.D.
• Two years’ minimum driving experience.
• Valid driver’s license and a clean driving record.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

• Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Board standards.
• Must successfully pass background check.
• Must successfully pass Motor Vehicle Record (MVR) background check
• Must maintain strict confidentiality relative to financial data and casino policies.
• Must be at least twenty‑one (21) years of age.

KNOWLEDGE OF:

• Requires the ability to work a flexible schedule, including days, nights, weekends, and holidays.
• Must possess strong communication and listening skills, and excellent speaking.
• Excellent customer service skills.
• Ability to deliver service to a level which creates an atmosphere that makes our internal and external guests want to return, giving each guest a positive, memorable experience.
• Ability to present an image of excitement, enthusiasm and outgoing personality, while being able to present a professional appearance and demeanor.
• Duties and responsibilities are typically performed at the entrance of the property, but there may be times when you will need to be on the Casino Floor or pass through this area. On the Casino Floor, you may be exposed to casino‑related environmental factors including, but not limited to, excessive noise.

ABILITY TO:

• Ability to sit or stand for extended periods of time.
• Ability to walk distances.
• Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 50 pounds.
• Ability to tolerate exposure to heat, cold, and loud/noisy environment.

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job. The Team Member understands that employment with the Company is at‑will and that no express and/or implied contract of employment exists unless it is in writing and signed by your Department Head. The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.

Hard Rock Casino Rockford is an equal opportunity employer and does not discriminate because of race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, age, disability, or genetic information.

Any job posting or information about careers at Hard Rock Casino Rockford is from 815 Entertainment dba Hard Rock Casino Rockford and you will work for 815 Entertainment as your prospective employer. This means your application is submitted to and reviewed solely by this location, who will make any hiring decisions. If hired, 815 Entertainment dba Hard Rock Casino Rockford will be your employer and is alone responsible for any employment related matters.

Pay Range:

$15 - $20/