Transportation Driver (On Call)

170 815 Entertainment, LLC; Rockford (IL); On-site; USD 21,000 - 28,000; Full time

Job summary

Hard Rock Casino Rockford is seeking a Transportation Driver responsible for the safe and efficient transport of guests to and from pickup and drop-off locations, while maintaining a friendly attitude and high level of guest service.

You will keep vehicles clean, report maintenance issues, and provide guests with information about activities and the local area, adhering to brand standards and casino policies.

Qualifications

• Must communicate clearly with guests and team members.
• Excellent customer service and guest relations.
• Ability to work days, nights, weekends and holidays.

Responsibilities

• Safely transport guests to designated locations.
• Maintain and clean company vehicles.
• Report maintenance issues promptly.
• Provide guests with information about activities and local area.
• Document trips accurately before and after each shift.

Skills

Strong communication

Customer service skills

Flexibility with schedule

Education

High School Diploma or G.E.D.

Two years minimum driving experience

Valid driver’s license with clean record

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description: POSITION SUMMARY:

The Transportation Driver is the creator of first impressions. He / she is responsible for the safe and efficient transportation of guests to and from designated pick-up and drop-off locations, as well as maintaining a friendly and positive attitude every day, with all guests and employees.

ESSENTIAL FUNCTIONS

• Safely transport guests to assigned locations.
• Report on maintenance issues.
• Provide excellent customer service.
• Maintain and clean company vehicles.
• Provide all guests with information about activities at the Casino and local area.
• Maintain daily vehicle inspection logs.
• Load/ unload guests luggage/ski equipment.
• Document all trips accurately prior to the start of and at the conclusion of each.
• Operate ethically to protect the image of Hard Rock.
• Lives the Brand.
• Utilize programs designed to help Save the Planet.
• Other assignments as directed.

NON-ESSENTIAL JOB FUNCTIONS

• Attend seminars when needed.

EDUCATION AND /OR EXPERIENCE REQUIREMENTS

• High School Diploma or G.E.D.
• Two years’ minimum driving experience.
• Valid driver’s license and a clean driving record.

ADDITIONAL REQUIREMENTS

• Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Board standards.
• Must successfully pass background check.
• Must successfully pass Motor Vehicle Record (MVR) background check Must maintain strict confidentiality relative to financial data and casino policies.
• Must be at least twenty-one (21) years of age.

KNOWLEDGE OF

• Requires the ability to work a flexible schedule, including days, nights, weekends, and holidays.
• Must possess strong communication and listening skills, and excellent speaking.
• Excellent customer service skills.
• Ability to deliver service to a level which creates an atmosphere that makes our internal and external guests want to return, giving each guest a positive, memorable experience.
• Ability to present an image of excitement, enthusiasm and outgoing personality, while being able to present a professional appearance and demeanor.

ABILITY TO

• Ability to sit or stand for extended periods of time.
• Ability to walk distances.
• Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 50 pounds.
• Ability to tolerate exposure to heat, cold, and loud/noisy environment.

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job.

The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by your Department Head.

Hard Rock Casino Rockford is an equal opportunity employer and does not discriminate because of race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, age, disability, or genetic information.

Any job posting or information about careers at Hard Rock Casino Rockford is from 815 Entertainment dba Hard Rock Casino Rockford and you will work for 815 Entertainment as your prospective employer. This means your application is submitted to and reviewed solely by this location, who will make any hiring decisions. If hired, 815 Entertainment dba Hard Rock Casino Rockford will be your employer and is alone responsible for any employment related matters.

Pay Range: $15 - $20/

Be Iconic represents the roots of our culture. The Seminole Tribe of Florida remains the only unconquered tribe in the United States of America. The Tribe established Seminole Gaming in 1979, when it opened the first high-stakes bingo hall in the United States. Building on its rich heritage of courageous and groundbreaking achievements, the Seminole Tribe of Florida acquired Hard Rock International in March 2007—the first transaction of its kind by a Native American tribe. Today, Hard Rock International remains one of the most globally recognized companies in the world, with Hard Rock Hotel, Casino, Cafe and Rock Shop® venues in over 74 countries. With the continued growth of Seminole Gaming and Hard Rock International, Seminole Hard Rock Support Services was created to support all of our brands and lines of business. With the largest global footprint in the hospitality industry for over 50 years, our number-one job is to bring fun and excitement to our team members and our guests!