Transportation Driver

Chapters Health System; Fort Myers (FL); On-site; USD 23,000 - 35,000; Full time

Job summary

Chapters Health System is seeking a Transportation Driver to safely transport elderly, disabled, or medically fragile patients to medical facilities and day centers. The role requires knowledge of patient handling, basic medical equipment, and defensive driving, with a focus on compassionate, patient-centered care.

Responsibilities include assisting passengers, operating specialty vehicles, maintaining safety, coordinating routes, and reporting any changes or concerns to the care team.

Qualifications

• High school diploma or equivalent.
• Minimum one year experience transporting elderly, disabled, or medically fragile individuals preferred.
• Knowledge of local metro area preferred.
• Healthcare or patient transport experience desirable.
• Valid state driver’s license with clean driving record.
• Current CPR certification (First Aid/AED preferred).
• Completion of required dementia or population-specific training, as applicable by program/state.

Responsibilities

• Safely transport patients and participants using defensive driving techniques.
• Assist passengers on and off the vehicle using proper body mechanics and approved transfer techniques.
• Operate specialty vehicles and ensure cleanliness and safety of the transport environment.
• Follow established schedules and adjust routes to accommodate changes while maintaining efficiency and safety.
• Utilize communication systems to coordinate transportation activities.
• Interact professionally with patients, families, caregivers, and healthcare staff.

Skills

Defensive driving

Patient handling

Safety awareness

Communication

Team collaboration

Education

High school diploma or equivalent

Job description

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success! The Transportation Driver is responsible for the safe, timely, and courteous transport of physically limited patients and participants to and from medical facilities, day centers, and other approved destinations using a company-owned specialty vehicle. The role requires knowledge of safe patient handling, transfer techniques, basic medical equipment, and defensive driving practices. The Driver supports organizational mission, values, and patient-centered care principles.

Key Responsibilities

• Safely transport patients and participants using defensive driving techniques.
• Assist passengers on and off the vehicle using proper body mechanics and approved transfer techniques.
• Operate specialty vehicles and ensure cleanliness and safety of the transport environment.
• Follow established schedules and adjust routes to accommodate changes while maintaining efficiency and safety.
• Utilize communication systems (phone, radio, routing tools) to coordinate transportation activities.
• Interact professionally with patients, families, caregivers, and healthcare staff.
• Participate as a member of the interdisciplinary care team, reporting changes or concerns appropriately.
• Respond appropriately to medical equipment needs or emergencies during transport.
• Maintain vehicle readiness and report or document maintenance issues.
• Represent the organization with professionalism, integrity, and excellent customer service.
• Perform other duties and special projects as assigned.

Education & Experience

• High school diploma or equivalent.
• Minimum one year experience transporting elderly, disabled, or medically fragile individuals preferred.
• Knowledge of local/metro area preferred.
• Healthcare or patient transport experience desirable.

Licensure & Certifications

• Valid state driver’s license with clean driving record.
• Current CPR certification (First Aid/AED preferred).
• Auto insurance as required by state regulations.
• Completion of required dementia or population-specific training, as applicable by program/state.

Physical Requirements

• Frequent standing and walking; intermittent sitting.
• Ability to lift up to 75 lbs and push wheeled loads up to 400 lbs with assistance.
• Ability to bend, squat, kneel, reach, and climb stairs as needed.
• Sufficient visual and hearing acuity to safely operate vehicles, use mobile devices, and complete documentation.

Work Environment & Emotional Demands

• Work performed primarily inside vehicles and healthcare facilities with occasional outdoor exposure.
• Exposure to varying temperatures, communicable diseases, and medical environments.
• Ability to remain focused amid noise, distractions, and time-sensitive demands.
• Ability to maintain professionalism and self-control in tense or challenging situations.
• Work hours are scheduled to be 11am-8pm, but can vary based on activity.

Core Competencies & Values

• Patient safety and dignity.
• Compassionate and respectful communication.
• Accountability and integrity.
• Team collaboration and continuous learning.
• Customer service excellence.

Disclaimer

This job description is intended to describe the general nature and level of work performed. It is not an exhaustive list of all duties, responsibilities, or qualifications. Duties may be modified to meet organizational and patient care needs.

Compensation

Pay Range: $16.96 - $25.24

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy. All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit https://info.flclearinghouse.com/. Choices. Education. Guidance.

As a progressive leader and premier health organization, Chapters Health System is dedicated to delivering innovative care throughout chronic illness progression and beyond. Since 1983 as a community-based, not-for-profit organization, Chapters Health has provided choices, education and guidance through its managed affiliates: Capital Caring Health, Chapters Health Foundation, Chapters Health Hospice, Chapters Health Pharmacy, Chapters Health Staffing, Cornerstone Hospice & Palliative Care, Good Shepherd Hospice, Hope Healthcare, Hospice of Okeechobee, HPH Hospice and LifePath Hospice. Chapters Health offers services throughout the Southeast and Mid-Atlantic regions of the country to improve the patient/family experience well in advance of end-of-life needs. Chapters Health and its affiliates are licensed in Alachua, Arlington, Bradford, Charlotte, Cherokee, Citrus, Cobb, Collier, Columbia, District of Columbia (all eight wards), Dixie, Fairfax, Fauquier, Fayette, Forsyth, Fulton, Gilchrist, Glades, Gwinnett, Hall, Hamilton, Hardee, Hendry, Hernando, Highlands, Hillsborough, Howard, Lafayette, Lake, Lee, Levy, Loudoun, Marion, Martin, Miami-Dade, Monroe, Montgomery, Okeechobee, Orange, Osceola, Pasco, Pinellas, Polk, Prince George’s, Prince William, Putnam, St. Lucie, Sumter, Suwannee and Union counties. Click here to view the video! All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit https://info.flclearinghouse.com/. It is the policy of the Organization to provide equal employment opportunities to all employees and applicants for employment. The Organization(s) complies with all civil rights laws and other federal, state and local fair employment laws that prohibit any unlawful employment practices including harassment and discrimination based on race, color, religion, gender, national origin, age, physical or mental disability, marital status, pregnancy, genetic information, status as a covered veteran, sexual orientation, or any other characteristic protected by law. Employment decisions, including hiring and promoting, are based on merit, qualifications, abilities and business needs. This policy applies to all terms and conditions of employment in accordance with applicable federal, state and local laws.