Transportation Dispatcher

EMR USA; Dallas (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Career advancement

Training

Paid time off

Economical medical, dental, vision insurance

401k

Volunteer opportunities

Parental PTO

EAP for employees and dependents

Employer contributions to medical savings accounts

Job summary

A leading metal recycling company in Texas, USA, is seeking a Transportation Dispatcher responsible for coordinating drivers and maximizing productivity. The ideal candidate will have strong customer service skills and be a team player with at least two years of dispatcher experience. Responsibilities include routing vehicles, preparing daily schedules, and ensuring safety protocols. The company offers competitive salaries and comprehensive benefits, including health insurance and 401k with employer contributions.

Qualifications

• Two years experience as a dispatcher.
• Proficient with common business software and routing tools.
• Knowledge of DOT regulations is a plus.

Responsibilities

• Ensure maximum productivity by achieving or exceeding Company-established goals by successfully routing vehicles.
• Assign loads to drivers based on designated routes and driver location.
• Prepare, update and dispense the daily route schedule.
• Gather and maintain documentation for pick-ups and route completions.
• Ensure route completion via driver check-in process.
• Interact courteously with customers.
• Report driver performance issues to management.
• Follow all required safety policies.
• Perform other job-related duties.

Skills

Personal computer experience

Knowledge of DOT regulations

Education

Two years prior experience as a dispatcher

Job description

About Us

EMR is one of the world’s leading metal recycling companies with a history spanning decades. At EMR, our employees are the heart and soul of our organization. We are committed to creating a workplace that prioritizes the well‑being and safety of everyone. Our company provides a supportive and inclusive community where everyone's ideas and contributions are valued. We believe in teamwork and collaboration.

Our mission is to provide our customers with efficient and reliable metal recycling services while minimizing the environmental impact of our operations. EMR recycles ten million tons of material annually, everything from beverage cans to aircraft carriers. We work with a wide variety of metals including copper, aluminum, brass, and stainless steel and can recycle it into more than 200 different types of new sustainable raw materials.

EMR offers our team a competitive salary and a comprehensive benefits package, including health insurance, retirement plans with company match, wellbeing benefits, employee assistance program and more. Join us and be a part of a team that puts people first!

Summary

EMR USA has an opening for a Transportation Dispatcher. In this role, the dispatcher is responsible for the coordination of the utilization of drivers, trucks and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service to all customers. Ultimately, an outstanding dispatcher has good customer service skills, is a team player and possesses a strong work ethic.

What We Offer

• Career advancement
• Training
• Paid time off
• Economical medical, dental, vision insurance
• 401k
• Volunteer opportunities
• Parental PTO
• EAP for employees and dependents
• Employer contributions to medical savings accounts
• So much more!

Essential Duties And Responsibilities

• Ensure maximum productivity by achieving or exceeding Company-established goals by successfully routing vehicles.
• Assign loads to drivers based on designated routes and driver location.
• Prepare, update and dispense the daily route schedule.
• Gather and maintain documentation for pick-ups (scheduled, missed, extra pick-ups), route completions and driver locations.
• Ensure route completion via the driver check-in process.
• Courteously interact with customers, as required.
• Report driver performance issues or concerns to appropriate management for resolution.
• Follow all required safety policies and procedures.
• Perform other job-related duties as assigned.

Required Skills / Abilities

• Personal computer experience
• Knowledge of DOT regulations a plus

Education & Experience

• Two years prior experience as a dispatcher

EMR USA Metal Recycling provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

• E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve lawful workforce.