Transportation Dispatch Supervisor

Ziegler Caterpillar; Shakopee (MN); On-site; USD 64,000 - 77,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

PTO 15 days

Job summary

Ziegler Inc. seeks a Transportation Dispatcher to coordinate equipment movement for Ag, Rental, and Product Support divisions. You will work with drivers, coordinators, and sales to ensure efficient hauls and regulatory compliance.

This role requires knowledge of DOT regulations, strong communication, negotiation skills, and the ability to optimize asset utilization across multiple locations.

Qualifications

• HS diploma required; a 4-year degree is preferred.
• Familiarity with DOT/FMCSA regulations for MN, IA, WI, MO.
• Past carrier selection and price negotiation experience preferred.
• Strong understanding of transportation processes.

Responsibilities

• Coordinate equipment movement for Ag, Rental, and Product Support divisions.
• Communicate haul requests to drivers via TDM.
• Support drivers, coordinators, and sales with timely inquiries by phone or email.
• Promote safety and enforce regulatory compliance.
• Monitor KPI’s and vendor performance.

Skills

Attention to Detail

Customer Focus

Efficiency

Problem Solving

Teamwork

Education

High School Diploma

Bachelor's Degree Preferred

Tools

Microsoft Office

Job description

Ziegler CAT has an opening for a Transportation Dispatcher to coordinate equipment movement for Ag, Rental, and Product Support divisions, by utilizing internal resources and external third-party vendors in the most efficient and cost effective manner.

Responsibilities

• Manage, support, and conduct performance reviews for assigned Drivers
• Communicate haul requests to drivers via TDM
• Support drivers, coordinators, and sales team with answering questions through phone or email in a timely manner
• Promptly communicate any delays, issues, or concerns with completing the requested haul
• Partner and collaborate with all stakeholders to ensure seamless transportation of equipment
• Maximize utilization of company assets using dispatching and tracking tools
• Make business decisions and answer questions based on understanding of vehicle capacities and capabilities
• Provide after-hours support for emergency haul requests
• Maintain relationships with outside vendors and identify new vendors as needed
• Negotiate prices with third party vendors to remain competitive
• Utilize haul bidding tools available (currently 123Loadboard) to secure the best price for all hauls
• Award bids to carriers for hauls based on price, service level, quality, and availability
• Ensure loads assigned to internal resources are completed following Federal, State, and Local regulations
• Promote a safe work environment and devise action plans to correct unsafe conditions
• Monitor department KPI’s to ensure operational effectiveness
• Immediately follow up with customer complaints regarding hauling or other issues
• Maintain and share knowledge of company products to better serve our customer
• Promote and demonstrate the Ziegler Way
• Converse regularly with drivers and managers to ensure issues at branches and locations are addressed
• Communicate road restrictions to sales group (by state)
• Other duties as assigned by Transportation & Fleet Manager

Qualifications

• HS degree required, 4-yr degree preferred
• Personal Attributes: Attention to Detail, Customer Focus, Efficiency, Problem Solving, Teamwork
• Strong familiarity with DOT (MN, IA, WI, MO) and FMCSA regulations
• Strong PC knowledge, including Microsoft Office Suite (Outlook, Word, Excel)
• Past carrier selection and negotiation experience preferred
• Strong understanding of transportation processes required

Minimum Physical Requirements

• Standing, walking, using hands, talking, hearing
• Working Conditions are indoors. Noise level is quiet.

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.

SEE YOURSELF AT ZIEGLER

Founded in 1914, Ziegler is a third-generation, family-owned CAT dealer with over 2400 employees across 30+ locations in Minnesota, Iowa and northern Missouri. Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits, work/life balance, and ongoing professional development and training. Fulfill your calling by starting a career with Ziegler today!

The pay range for this position is

$64,400.00 to $77,250.00

Starting wage is dependent on skills, experience, education and location. Pay range may vary by 10% depending upon the applicant’s location. Along with competitive pay, full time positions are benefits eligible which includes:

• Health, Dental, Vision and Life Insurance
• 15 days of PTO your first year, accrual starts day 1
• 9 paid holidays
• 401(k) plan with company contribution and match
• HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year
• Short-Term and Long-Term Disability Insurance, FSA & EAP
• Paid Parental Leave & Funeral Leave
• Fitness membership discount
• Education Assistance

At Ziegler Inc. we’re committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.